Pueblo Animal Urgent Care - Pueblo, Colorado

Thea M

Took my small dog because she seemed to be irritated by her eye on a Saturday when we couldn’t see her normal vet. We were seen quickly and they were able to evaluate her with some tests and gave us treatment to take home. They explained the treatment plan thoroughly. I was very happy with their professionalism and their kindness to myself and my dog. I was also surprised by how comparable in price it was to my normal vet appointments. Hopefully I’ll never need to see them again, but if an urgent situation occurs on a weekend or late evening, I’ll definitely go to them before making the drive to Colorado Springs.

Jonathan Reynolds

The woman who works the front desk and does the intake is very helpful. She walked me through each step when I brought my Chihuahua in for a foot infection.

And the veterinarian explained everything thoroughly and clearly.
I knew what to expect and how long it would take. Everything went super smoothly.

Well worth the cost. I am grateful I could afford it that day.

Melanie Moss

Overall the staff are nice, they were kind and empathetic when our dog passed away. However, the hard rule of the door being locked at all times makes it feel unsafe and cold. There was zero follow through, they said they would call us when our dogs ashes were ready to pickup and they never called. I was the one who called to see if she was ready for pickup. When I got there to pick her up the staff did not let me in. When she came out she said here and walked off. There is a lot to be said for safety and security however that should not replace kindness. You can do both, build safety and security and kindness.

Dan Spencer

We just took our dog there today. A vet tech took a look at our dog and stated that they really could not do much more than clean up the tumor that we discovered earlier. I really appreciate that they told us up front rather than clean it up and charge us a few hundred dollars. If we are ever in the unfortunate position to need emergency vet care again, we wouldn't hesitate going back.

Maureen Macias

I took my Bichon who has been bleeding out of his nostril and having trouble breathing on Saturday, to the emergency room. Before I took him I googled all the reasons why he would bleed. The internet advised I take him in. I’m a single mom on a fixed income. They told me to bring him in. So when I got there we had to wait outside in our vehicle until it was our turn. So I waited, they had me fill out papers and take my credit card payment 150.00. So then they come get my baby take him to the back and bring me a 1600.00 estimate for blood work to tell me exactly what could be wrong it was a 150.00 for them to tell me everything the internet said what it might be. The 1600.00 was for blood work then it was going to be 4000.00 -10,000 for the treatment. I told them I couldn’t afford that but I wanted to talk to the veterinarian Ito see what she had to say and the rude , hateful vet tech said to sign this paper that I was declining services! In fact she demanding it. I was so annoyed I told her I would sign it after I talked to the veterinarian. So I go talk to her and asked her what exactly did she do to examine him for the 150.00 , she claimed she couldn’t really examine him because he wouldn’t let her he kept moving. Which I wondered well why didn’t you have me help you. I told her I couldn’t afford the estimate. She just kept saying yeah well these techs practically work for free, we have to pay the lights. I was shocked at her insensitivity . I didn’t want free medical services but I could of read that on the internet for free . I don’t even think she looked up his nose or anything . I love my baby so much and I felt so sad that this team of staff were inconsiderate, money hungry, and didn’t do anything to make me or my dog feel hopeful . They were ugly with their personalities, greedy and insensitive! So unless your rich donate your time . I’d rather lose a human than my baby I’m so upset

Tonya Alexander

I only had used this ER once and unfortuanently it wasn't a good visit. Not that they weren't good but the reason we were there wasn't good. My poor Daisy was so sick she ended up taking her last breathe here. In the wake of what was happening to my family the wonderful ladies took such good care of her and us. They sent us a card before we got Daisy back telling us they were sorry for our loss. They let us take as much time as we needed with her no rush, and they were so caring tells me they really care about the animals they see. Thank you for your thoughtful words and your caring for our Daisy.

Jay Brigham

They charged me over $900, to tell me that they couldn't be sure what was wrong with my SERVICE dog. When we got ready to leave, they not only didn't give me the DVD of his trays that I paid for and my regular vet needed, but they have me the WRONG paperwork for someone else's dog that contained a lot of their personal information. When I called them about it after I got home, I was told "sorry about the DVD, we don't know where it went or who had it. And just through that wrong paperwork away before hanging up on me. To top it off, the vet techs that helped me get my dog in and out were both uncaring and rude.

Jim Attwater

DO NOT go here! Please take your animal to the Springs, to Powers Pet Hospital, where they have specialists, and know what they’re doing. Pueblo only does basic care, and will charge you two arms, a leg, and maybe your first born. Their professionalism is horrible, they will up-charge, and everything they do is behind closed doors. You do not get to go in, whereas Powers, both you and your animal are seen, and they have a highly skilled staff.