SERVPRO of Southeast El Paso/Butterfield - El Paso, Texas

Luis L

Carlos Jiménez and Julio Ortega were awesome. Called two other emergency water damage companies and Servpro was at my place in a little over an hour with equipment to asses the damage and begin the drying process. Following day cut out the wet drywall and the plumber was able to fix the leak. Everything was EXTREMELY fast, very professional work, very consistent about cleaning everything. Communication was also great, would get a call or text about anything and everything. I was on the loop the entire process. Thank you guys. Top notch work.

Mike Jungen

My water heater exploded and flooded my house but Josh, Armando, and Arnold came to my house and took care of it. I applaud their expertise, professionalism, and respect they offered as they helped me through a difficult situation. I was oddly calm through this ordeal much to the credit of the support they provided. Highly recommend if you are in a bind!

carolyn yanez

I highly recommend using Servpro should you ever need water remediation services. We recently had a leak which caused severe indoor water flooding and Servpro responded fast. Crew Chief Joshua E. & Armando N. were very professional and displayed high expertise when informing us of the water remediation services they were performing. They provided excellent customer service and were empathetic at a time of great stress for us. Follow up visits were also done by Carlos J. And Julio O. who also displayed a high level of expertise . They were kind enough to work around our hectic personal schedules. Thank you Servpro for your excellent services provided.

Stefania Castro

Jacob & Julio were excellent in coming in and helping my family and I in packing all of our stuff after our water heater busted and flooded our house. 10/10 would recommend them again.

Rosa Lowy

I want to thank and acknowledge the excellent and outstanding work done by crew chiefs on site: (Carlos Jimenez,Joshua Esquivel,Jacob Marquez) and technicians on site: (Cristina Alarcon, Arnold and Armando Nevarez, and Julio Ortega including the care and efficient manor they took with our property.

Gary Reister

I found the ServPro crew including chief Joshua along with Juiio and Christina to be very efficient,courteous and diligent workers. Joshua was very effective in coordinating with my insurance company and keeping me informed on progress and plans for next steps.

Carol Sanchez

I recently had the pleasure of experiencing Servpro's exceptional service when I encountered water damage in my home. From the very beginning, the team displayed a high level of professionalism and attentiveness, making the entire process a breeze.

The removal and drying of the damaged areas were executed swiftly and with utmost precision. Any concerns I had about potential mold growth were addressed promptly and effectively. Joshua Esquivel, in particular, stood out with his excellent communication skills and ability to explain the entire restoration process in a clear and concise manner. His expertise and in-depth knowledge truly put my mind at ease.

Not only did Servpro excel in the technical aspects of their job, but they also went above and beyond by leaving my home cleaner than ever before. Joshua Esquivel, Carlos Jimenez and Julio meticulously took care of all the trash and debris, ensuring that my living space was restored to its original pristine condition.

Furthermore, the service provided for water-damaged walls and insulation was outstanding. The team exhibited great attention to detail, ensuring that every nook and cranny was thoroughly restored. The end result surpassed my expectations, leaving me completely satisfied with their work.

Overall, I cannot speak highly enough of Servpro and the exceptional service they provided. Their professionalism, efficiency, and dedication to customer satisfaction are truly commendable. I wholeheartedly recommend them to anyone in need of restoration services and am confident that they will exceed your expectations as well.

Lisa Rivera

The employees of Servpro have done an awesome job, they are both fast and efficient which sevpro is lucky to have them. They answered all my questions, and had made this disaster bearable. Thank you your Service.