Somers Veterinary Hospital - Somers, Connecticut

samantha k

Now I'm aware vet visits are costly. But my experience here to get my 1 pet neutered was outrageous. I brought my cat in for his first visit it was just over 600 dollars. I thought that was crazy but I payed. I call a week later roughly to schedule his neuter. They tell me I need a follow up appointment before the neuter appointment for blood work I was annoyed because my cat got blood work at his last appointment. But they said this is to make sure it's safe to put him under for the nutur. I ask if this blood work is mandatory as I feel at this point there trying to purposely squeeze more money out of me but against my better judgement i scheduled the blood work anyways as it's the closest vet and they had availability. Fast forward blood work gets done and they charge me over 300 dollars i was charged for a 60 dollar consultation when all I was there for was blood work. To me the logic isn't there. Now I'm mad but I already had the neuter appointment made so I gritted my teeth and said I'll just get this over with. They have given me a estimate of 347 for the neuter in previous discussions with the vet. So the day before the neuter appointment they call to confirm the appointment and I say yes and I wanted to be absolutely certain of the cost so I ask again to double check if it was 347 but to my surprise it ended up being like 440 I was immediately triggered and say that's not what we discussed and she said this was the high side estimate and I said that's what you said last time with the 347. So I cut her off before she responds and said fine I'll just reschedule the appointment and she told me that we can reschedule but we keep your 100 dollar deposit for this appointment even though it's still 24 hours before appointment time and I was furious and said that makes no sense but fine I'll keep the appointment and I'll figure it out. I have my boyfriend call later that day because all of this happened while I was at work so I couldn't resolve the issue myself in that moment. My boyfriend calls and he asks how much the price was after telling her the reason for the call and she quoted him 500 now instead of the 440 and the 347 she previously quoted me so he hung up because they clearly just want money and they don't care at all. I will never go back to this vet and I missed my appointment because I'm not paying 500 dollars for a 2 year old cat to get neutered that's crazy talk. I will find a more professional establishment to carry out my baby boys neuter and future health issues that might ever occur.

I was rude because they are liars who make up every excuse in the book how they aren't wrong when they are. This place needs to be shut down your a disgrace to all vets.

Heather Nosack

I almost took away one star for the waiting that inevitably occurs. But realized it's a doctors office. Humans, animals, you never know who is going to need more time on a given day. My appointments with our adopted labraheeler are never rushed, and always thorough. Just try to get a sitter if you have little ones as my daughter got into EVERYTHING ?

Christopher Torizzo

Dr. Henson and her staff are awesome and provide the best quality care for my dog. Every experience has been top notch!

Aisha Remus

This place is ridiculous. The vet talks down to us doggy parents when we have questions. The staff can be dismissive and overall rude. At this point I don't trust there practices, especially when they wouldn't let us into the exam room and when we are finally allowed in we have to wear a mask which we weren't informed about until we got there. Easily the worse vet we have ever gone to. Be wary of bringing your fury ones here. Trust was never developed.

Chris Sullivan

The Vet and her attendants for all very nice and very helpful. They took my pets health and well-being and put it at foremost of their concerns. I enjoyed talking to the vet very much. They are fantastic.

Monaliza Samonte

The receptionist is super friendly and helpful to make sure that the visit went over smoothly. The vet doctor was so kind and knowledgeable! My cats were extremely stressed being in a new situation which made my husband and I stressed but talking to the doctor definitely made us a little more relieved knowing they were in good hands. Highly recommend anyone with a furry friend to visit.

Sara Beth Banach

Took my rabbit in recently for a routine exam, as finding exotic vets in the area is difficult. The team was very knowledgeable, and explained the steps of the examination in great detail so that I knew what they were looking for. They gave me recommendations for things to keep an eye on as she ages, which I greatly appreciated. Overall, very pleased and will definitely be back!

Ashley Walch

Dr. Hansen is so professional and friendly! She takes her time explaining everything going on with my puppy and answers all of our questions. We couldn’t have found a better veterinarian! All of her technicians and receptionists are helpful and kind as well. Thank you Somers Vet 🙂