Aloha Veterinary Center - Hilo, Hawaii

Amber Dudley

My cat had an issue and needed to be seen quickly, and they got me in same day and on a Saturday as well. Now I'm bringing all 4 of my animals here. The vet is a very nice lady who is down to earth and thinks holistically. She didn't try to push anything on me and she was willing to talk about the care plan without making me feel like she was rushing out. Even the vet tech asked a lot of questions trying to get the whole picture. Their prices are very reasonable too. So far, I'm nothing but impressed.

Also their office is very clean, I even saw them gently ask a potential contagious client to wait outside and then santize the waiting area immediately after. Which should be standard but it's nice to see the care put into protecting everyone.

Iris Grune

We moved to Big Island about a year ago and I researched many clinics before coming here. Also got referrals from the previous veterinarian. I chose Aloha Veterinary Center because of the services they offer. I have a 10 year old Rottweiler and 5 year old chocolate lab. They are my babies so their doctor had to be the right one. I must say Dr Lyons and her entire staff have been incredible. The facilities are clean and accommodating. Open 6 days a week also a plus!! They have a limited emergency care program but are improving it all the time. On this island pet urgent care is hard to find. They are great at reminding you of vaccinations and the charges are very reasonable. I would give them more stars if I could so have to settle for 5 stars!!!

John Gonzales

Visited with my granddaughter and her 2 fur babies. Staff was awesome! Had to get her babies chipped and vaccinated for a trip to Colorado. Very impressed with the cleanliness and attention from the Dr's and staff! Highly recommend tho very expensive

Happy Kandi

Very kind and professional. My dog was old of age and had many health issues that another good for nothing vet did not acknowledge. When my dog passed away in their care they Sympathized with me and comforted me they let me know everything that the other doctor did not tell us. when I couldn't stop crying They comforted me. If we had found out about this vet clinic sooner our pups would have still been alive and healthy. I highly recommend this veterinary ceneter i have never felt so much sincerity. 10 stars

Cindy Totty

We asked for a small discount to help us keep our kitten and cat sanctuary open and this was the vets response. Do you want to support a vet who is so incredibly disrespectful to those of us trapping, providing medical care, spaying and neutering and getting these homeless kittens adopted?

Sandra Johnson

This is by far the worst vet clinic we have ever encountered. Our Daughter’s dog went into respiratory distress over the weekend. He needed help ASAP. Aloha Vet was still several hours before closing. We called and asked if we could bring him in. After all, he was a patient there. We were told the vet was in surgery and had appointments for the rest of the day. The lady who answered the phone gave us some other options. All of which were closed. We pleaded for them to see him as he was suffering. The lady who answered went to ask the staff and we were told they were too busy. Our daughter drove him all the way to Kona to see the closest vet that was open and willing to see him by fitting him in. He passed away that day. He had an appointment with Aloha Vet the following Monday but he needed immediate help. I completely understand being busy. All clinics are busy. But just like people, pets don’t get sick by appt only. Emergencies arise and as a veterinary clinic, Aloha Vet chooses to provide medical care for animals. Wouldn’t that include patients having an emergency during regular business hours? Did they have every right to turn him away? I guess so BUT a good vet clinic, one who truly cares, one you can trust, and is committed would be flexible. In our experience, we have encountered more than once where we were told that a critical patient came in so they were running behind. That has always been completely acceptable. Maybe the staff would have gotten out late that day to save a life or help a suffering patient over the bridge. But isn’t that what they’re in business to do? To care for your pets? We have never encountered such a cold hearted clinic. They simply do not care. If you can’t trust them in an emergency, do you really want to trust them to provide reliable routine services? Do you want to be able to depend on your clinic for vet care needs even when your pet gets sick? If so, this doesn’t appear to be that clinic.

Misty Branco

Everybody was nice courteous and the doctor was good the atmosphere was good wait time for my appointment was a little longer than it should have been so I would recommend aloha vet

Leeann Simpson

Very grateful for them saving our dog. When someone poison him. Brought him back and very reliable service