Urban Veterinary Associates - Westmont, Illinois

A NHH

Thank you to KACIE & Dr. Rumpf for taking care of my Coraline! My baby was sick and they did an amazing job with her. Not only did they see her same day as a new patient they provided me with options on how to care for my baby girl. I’m FOREVER thankful for Kacie & Dr. Rumpf. Coraline sends her love too!

Janice McEndarfer

Doctor Torok is amazing. She takes time to answer all our question and understands how much a part of the family our pets are. The staff is always friendly and I don’t have to sit and wait past my appointment time to see the doctor.

Erjon Morava

Exceptional Pet Grooming Experience at Urban Veterinary in Westmont, IL

I recently had the pleasure of bringing my black Labrador mix, Travis, to Urban Veterinary in Westmont, IL, for grooming services, and I cannot express enough how impressed and grateful I am for the outstanding care provided by Holly, the talented pet stylist.

Travis is usually quite fearful of grooming sessions, making it a challenge for other groomers to handle him. However, Holly's delicate touch and soothing tone of voice worked wonders in calming Travis throughout the entire grooming process. She went above and beyond, providing services such as, shampooing, conditioning, nail clipping, ear cleaning, de-shedding of the undercoat, and even tooth brushing—all without the need for medication.

The humane and compassionate treatment Travis received from Holly truly sets Urban Veterinary apart. The fact that Travis was able to undergo these essential grooming procedures without distress speaks volumes about Holly's expertise and genuine care for the animals she works with.

One of the standout aspects of Urban Veterinary is their reasonable pricing for grooming services. As someone who struggles to find a groomer capable of meeting Travis's specific needs, I am more than willing to pay the prices offered by Urban for the excellent care they provide.

The clinic itself is well-maintained, and the cleanliness is evident throughout. The staff at Urban Veterinary is not only professional but also welcoming and courteous. The overall atmosphere of the clinic reflects a genuine commitment to the well-being of the pets they serve.

The only suggestion I have is regarding the payment process. While I was more than happy to leave a tip for Holly, I couldn't find an option to do so at the register. Adding a tip option to the checkout process would be a convenient enhancement.

In conclusion, I am immensely grateful to Holly and the entire team at Urban Veterinary for their exceptional pet grooming services. I will not only continue to bring my pets to Urban but also enthusiastically recommend their services to my community. Thank you for providing a top-notch experience for both pets and their owners!

Senada Jahovic

Dr. Torok and staff are amazing. I never feel cheated or like they’re forcing pointless testing on my kitty. They’re very transparent and give great advice. They truly care! Love this place. Will continue to drive the 50 minutes to go there ?

Rebecca Favela

Staff was very friendly, informative, and kind. The appointment was started on time, even when the doctor was running late coming from surgery they let me know, and everything was still done in a timely manner. Overall great experience!

Elyse S

Highly recommend this practice! When our dog was diagnosed with luxating patella in both knees earlier this year, we called quite a few places to get estimates for consults and surgery before finding Urban Vet and we are so glad we did. We were having issues with our pet insurance and unsure if they would cover the surgery, so we were grateful to find a smaller all-in-one practice that had reasonable prices for such a major procedure. Dr. Torok took time during our initial consult to explain exactly what was going on with our dog and how she would correct it surgically and since then, has helped to ensure that our insurance would cover surgery. The entire staff including every nurse we have worked with and front desk client service specialists has been incredibly helpful, kind, patient, and supportive while answering our many questions and working with us to make sure our dog's recovery is progressing smoothly. The practice is run professionally and it's easy to tell that they value creating relationships with patients and families. Thank you for everything!

Teagan Matrisciano

Overall all the doctors take the time to go over any concerns or questions you have. They provide the best care for my pet based on her elderly needs. Can’t wait to bring my other pets here!

Marion Forman

I love Dr. Torok and so does Katee Bear. She is always so thorough and willing to spend the time to explain any concerns. I highly recommend this practice.