GreenTree Animal Hospital - Libertyville, Illinois

Jessica Kubba

We recently moved to the area and decided to bring our dog to this practice because of the great reviews and because their website referenced they had expertise in handling reactive and anxious dogs. The first appointment we had went well and the doctor and tech were great and informative. We felt like we had found a great place for our dog to receive care going forward, but after today, I will not be back and will not recommend this practice to anyone.

We had a scheduled appointment for a nail trim and anal gland expression and when we arrived, they refused to do it because our dog wasn’t medicated. She wasn’t being aggressive or anything, she was just nervous as she usually is when she comes to the back and once she gets back there and comfortable, she would have been fine. We got a whole speech about how they are a “fear free vet” and how it would be traumatic for her if she wasn’t medicated. We’ve been having her nails cut and anal glands done at our precious vet without medication on some occasions for four years and she is hardly traumatized and is just fine, so this to me sounded like an excuse and they just didn’t want to deal with it. You could have offered to try and see if she would cooperate and if not, then refuse, but that wasn’t even presented as an option.

If you as a practice don’t want to accept anxious dogs, then just be up front about it and tell people there aren’t the type of clients you see. This experience just affirmed that my dog would not have gotten the care she needs if we continued to go here, so I am glad we found a practice who will accept her and work with us

Kristi Chernesky

Addi was just recently spayed and the whole process was SO smooth! They incorporated pre- and post procedure medications to help keep her calm and pain free. They go above and beyond to care for your pup while keeping us pet parents educated on how to keep your puppy happy & healthy! I would highly recommend Green Tree!

clarissa woody

It’s not easy to find an exotic vet, let alone one that is close to where you live. Dr. Weber and the staff were so wonderful and compassionate. We brought our baby slider, Cinnamon, and they really took the time to make sure she was fully evaluated and cared for. Dr. Weber provided so many helpful resources and the staff were so welcoming and kind. Everyone made sure we had all the tools and resources to help get our little Cinnamon recover. We feel so relieved to know that we have found such a wonderful practice to entrust our reptile babies at!

Evan Tinsley

We absolutely LOVE GreenTree. They’ve taken such good care of our fur babies, and we couldn’t imagine a better vet. They are a little bit on the pricier side, but my wife and I would much rather pay a few bucks more for better care and expertise as opposed to going to some hack vet. Thank you to all the staff at GreenTree.

Ashley Lundgren

Dr. Hai always takes care of my critters! She is very thorough and took her time getting to know the dogs and making them feel comfortable. My big guy sat right in her lap during the visit and my little one, who is usually scared/uncomfortable with strangers, walked right up to her for treats. The clinic is very clean, organized, and the reception staff was very welcoming and attentive to my pups!

Alyssa

Exotic owners please consider here! I was graciously brought in while my little parakeet was not feeling his best. They truly want to know husbandry to really get the nitty gritty of what potential causations may be. The vet that saw us, Dr Jaworsky, was very sweet and patient with him, and gave me tons of paperwork with great information and links of products! I felt like my parakeet was truly cared for, and that my questions and concerns were listened to. And my bird really liked her too, which is always a plus, so if my bird and I like this facility, you guys should too! Thank you to everyone for letting him get seen and treated so quickly!

Robin Bohrer

Beautiful and clean facility. The staff is very friendly, and they always have a smile on their faces. Never have to wait long. My little guy just chills in his carrier watching the patients come and go in the cat zone.

Melissa Atwell

We loved our care from GreenTree for our two Australian shepherds and only switched vets because we moved out of the area. They were always very accommodating with our pups, who both are incredibly anxious and reactive around strangers and other animals. Their staff is extremely kind and helpful both in the office and over the phone; they have a text line where you can send pictures and quick questions which is a great feature. They cared for our girls since puppyhood and have seen many of the vets within the practice, all of which were fantastic!