VCA University Animal Hospital - Honolulu, Hawaii

Victoria S.

I have been a client at University VCA for over 20 years. While things have changed over the years one thing has remained consistent and steadfast: They love animals. The staff at this clinic are extraordinary.

I have nothing but good things to say about the past and current veterinarians: Dr Fujitani, Dr Kimura, Dr Casuga, Dr Lee, and Dr Tom. They are always available to answer my questions when I call or text them, even if it's to repeat instructions or clarify information they previously gave me. I have had several health scares with my animals and the staff at University VCA take a caring and balanced approach of concern and moderation. They will run tests or refer you to a specialist if you want, but won't force or guilt you into spending more than you feel comfortable spending. They have always offered me different courses of treatment based on budgetary needs.
I have been into VCA 8-9 times in one month for a variety of reasons for my three pets. Because VCA offers CareClub, those office visits are covered, which is peace of mind when my animal is sick. I don't need to worry about paying for multiple office visits when my pet is sick.
The receptionists (front office staff) at VCA university are amazing. They are kind, considerate, compassionate, and extremely patient. I have had to call them repeatedly to ask questions or clarify information, or order more food. The front office staff are always busy, yet they are also punctual, polite, diligent and always on their "A game".
Knowing my pets are in the hands of true animal lovers at University VCA is a type of peace of mind that no amount of money could purchase.
Thank you VCA University for always taking such fantastic care of my babies!

Fred G. ?.

These guys are great. Fast, friendly, and helpful. First time appointment for my cat, 100% discount from visit fees! All we had to pay for was medication. And they even gave us 1 dose free! And a cat specific goodie bag!
Pretty awesome for a sunday (or any day).

Rebekah A.

We adopted two cats from the Humane Society and took them here to be checked. The staff have all been incredible, Dr. Lee is our favorite. They really seem to care about the well-being of our new additions. It has been easy to get the help we need pretty quickly.

Jessica B.

The doctors here are great. We are on their Care Club, which is a great service for our middle aged dog. Dr. Lauren is so nice and caring and I can tell she loves animals so much!

Tasha C.

The staff are all so wonderful! We just moved here and took the first appointment they had. Only a few days out. And they have evening appointments too! Ryan Casuga was the DVM we saw and he was amazing! Will be our Vet until we move again in 3 yrs.

Amy M.

Recently adopted a puppy from the Humane Society and was told to follow up with VCA two weeks after for additional vaccines. Cool, made an appointment online easy peasy, and waited for the day to arrive. However, a few hours before our scheduled appointment with VCA, I received a call from their office that they do not follow Humane Society's recommended vaccine schedule and would not vaccinate my puppy as requested. Super disappointing and frustrating to hear this, particularly as when I pressed them as to why they don't follow the Humane Society's recommendation, they doubled-back saying that if they followed the Humane Society's schedule then my puppy would have to come in every 2 weeks for a vaccine instead of every 4 weeks. Okay, so what? If it's my prerogative to vaccinate my dog every 2 weeks, then so be it. If it's not medically life threatening, then why don't you just do it?! As you can see from this exchange, the staff and vet (Dr. Kimura) are rude and patronizing, and do not see themselves as partners in your dog's care. It's not comforting to put my dog's life in the hands of someone who acts inconvenienced from doing their job. We cancelled our appointment and do not recommend them for your pet's care.

beatrice J.

Spent over 1,000 dollars for the visit and the doctor misdiagnosed my cat with a cold and sent us home when she had an infected anal gland that exploded later that night causing my cat intense pain. Went to another vet who actually thoroughly examined my cat and found the abscess and prescribed the right medication and antibiotic the next day.

Mary M.

Dr. Casuga takes excellent care of my kitten Noodles. He helped guide me through several health issues she was having and answered all of my questions (I’m a first time cat owner).
I’m so grateful to the staff here and am so glad to have VCA University.