New River Veterinary Specialists - Hardeeville, South Carolina

Juany C.

Se los recomiendo muy buen servicio le dieron à mis 3 perritos que lleve de emergencia aquí me los atendieron muy bien 👍 100 % Recomendado

Juana P.

Se los recomiendo son muy buenos Cirujanos, Especialistas 100 % Recomendados 😉👍

Dan S.

When we were on our way from Pennsylvania to Florida our dog started panting and wouldn't stop. She just kept getting progressively raspier. We shopped to get her some calming chews to see if they would help calm her.

I let the dogs out to pee while my wife went in for the chews.
Before my wife got out of the store Bailey had worsened. Her raspy panting turned to wheezing. I bent down to triple check her harness, and saw her tongue was dark purple, almost blueish. She was struggling to breathe.

I googled the closest emergency vet and it happened that New River was 2 minutes away.

I drove as fast as was safe, grabbed her in my arms and rushed in the door.

Several staff members immediately rushed over, took her from my arms and rushed her to the back.

They saved her life.

Was it expensive? Yes. Very. But how many vets have the equipment and expertise to sedate and intubate a Pomeranian fast enough to save her life? I have no clue. I am just glad I was at a vet that had the skill and expertise.

Did it cross my mind that they may have been taking advantage of us? I am ashamed to say it did cross my mind. The hospital staff were able to explain every part of the care plan they provided. Not only did they save her life, they made sure she had no other complications and was completely ok to travel with us again. They provided medication and a plan the keep Bailey calm while we traveled.

After the sticker shock, it sunk in that I absolutely don't want to have a repeat of complications in the middle of nowhere on the highway. I am extremely happy that the staff was so thorough. I am really glad the staff are so knowledgeable and experienced.

Bailey is back to her normal self and she is absolutely loving the extra attention we are giving her.

I really hope nothing like this ever happens to our pets again. Of anyplace on the East Coast to have an emergency like this, I am glad we were close to New River.

I really can't thank them enough.

Lenore B.

It’s only been 24 hrs that we had to say good bye to our sweet baby girl Zoey. The feeling you have walking into this hospital is overwhelming amazing. The staff met us outside and ga e our girl comfort while arriving. The news we received was very unexpected. I’m still very broken of loosing our girl. She would have been 11 next month. Grieving is not something I do very well. However, the staff was amazing from beginning to end. We stayed with our girl as she passed and I will never forget. How wonderful they were with her. I’m still very devastated and can’t stop crying for her. She was my world. She helped me thru breast cancer and all my losses the last 11 yrs that this is very hard and I’m crying sending this review. She will be coming home to us in a week. I just can’t say enough how they were with our family and our other fur baby with us saying his goodbyes to her as she went to sleep. Thank you again it this will be a very long time before I can not feel so much grief. She was my world my healer. I just want her back. I pray to God for strength with this great loss 🌈💕🙏🏼❤️‍🩹

Andrew S.

Excellent experience overall. Check in process was easy and straightforward, staff were very friendly and knowledgeable, and we were kept informed about our pet's progress. They took excellent care of our dog and were clearly passionate about her well being. Drs. Nathan and Klopp are professional, communicative, and provided high-quality, timely care. We can't thank everyone enough!

BURAK D.

We came out of town and our dog had a litter couple days ago, she got an infection. I called couple different vets and since we are from out of town they were not able to take us also it was after 6 pm but thanks god they suggested New River. Called them gave the information and when arrived there vet team was waiting for us. As soon as we arrived they took her and started the assessment. Super friendly staff, Dr.Torres great!! He explained everything give all the options and we started the home treatment! Highly recommended if you have any medical emergencies!

Mari W.

Every staff member here is an Angel. I had to say goodbye to my girl under very unexpected circumstances. To wake up to a normal day and have to say goodbye to your cherished, loving pet only hours later is very traumatizing. With that being said, from the time I called, to arrival, to saying goodbye, everyone here was extremely kind, gentle, and empathetic. You could not have a better group to handle these tougher moments. The vet, techs, receptionist, and anyone else I came in contact with offered me comfort and compassion. I seriously cannot say enough positive words to describe the dedication of this staff. Facility is also very clean and well managed. If you are in a spot where you have to visit an emergency vet/ specialist, you can trust them to guide you and go above and beyond to help you and your pet.

Ariana D.

!! WARNING DO NOT GO HERE FOR EMERGENCIES !! They prey on the weak and desperate. Advised my sister to put her dog down, who had been seizing for hours, unless they could do a $5,000 MRI, $2,800 for a 24 hour stay and/or $4,000 for a 48 hour stay to see what was wrong. When they told them they could not afford that $8-9,000, “well what do you have?” Suggested putting her down since if they couldn’t pay up, but at a cost of $400 euthanasia, after the $500 admission, but then offered to cover the euthanasia charge to put her down. Disgusting. I don’t care how many hours your people work or how “advanced” they claim to be. I hope my piper lives beyond this, if not, you killed her. Your greed is sick. “Payment plans” no one wants to hear any of that. You are overcharging and trying to justify it. Unreasonable. Sick. Disgusting business. And those people who say defend this saying “if you can’t afford emergency care don’t get a pet” you are disgusting yourself. Run your business how you want and tell yourself whatever helps you sleep at night.This is just a warning to those in need.

UPDATE Piper had to be put down because she left in worse condition than she came. Savannah veterinary emergency care was 100% better, more compassionate, explained everything- all the options-, and any possible outcomes. So gentle with her and explained everything. If you’re at a crossroads, that’s where you need to go.