Creekside Animal Hospital - West Lafayette, Indiana

Amanda E.

Drs. Jackson and Flanagan have been monumental in our various journeys of pet care. Dr. Jackson walked alongside our family during the difficult final months with our dog. And Dr. Flanagan is the only reason our adventurous explorer of a cat still lives! He used all nine lives this summer. The entire team at the animal hospital is knowledgeable, friendly, and thorough in seeing that we receive the education and care we need. 10 out of 10. Highly recommend!

Hilary B.

I love Creekside! They've always been compassionate and straight forward with my pets' care and have worked me in for (mild) emergencies more than once. The two locations make it convenient whether you live in Lafayette or West Lafayette. I love seeing Dr. Jackson but on the occasions when I've been unable to have her as my vet I didn't worry because all of the vets and support staff are so knowledgeable, caring, and friendly. One of my old pets was a terror at the vet and I was nervous to switch vets because of her, but Creekside alleviated all of my fears and were able to help her be more comfortable in their care. I truly feel that they have your pets' best interest in mind and I don't hesitate to recommend them to any and every animal person I know and work with!

Bethany W.

I had a wonderful time with Creekside, I had been with them since 2016 and had to end up moving. My puppy ended up having a myriad of congenital disorders that were skeletal. He has been in a lot of pain and as a student I couldn't afford surgery options. The staff at Creekside were very understanding and non judgmental. They planned around my budget and gave me the best treatment I could afford. Dr. Bertsch in particular was fantastic. She completely understood my position and never talked down to me. I would absolutely recommend them to everyone!

Julie A.

This is the place to go if your pets are your family. If you want professionals who genuinely care about you and your dogs, who explain things to you in a way you understand, and that make time for you, too. I understand the best practices will be busy, but when you're worried, you don't want to wait weeks. They are efficient, super nice, and the building itself is clean, modern, and comfortable. They want to talk about your pet's backstory, so they get a clear understanding before they diagnose. They don't want to rush to get the pet out - you don't feel like a number. The doctors don’t make you feel crazy or ridiculous for worrying about your dog and they don't try to over-vaccinate your dogs. They explain medical research and labeling if you want to know. And when it's time to check out, you can just check out in the room and then leave out a side door. No waiting room, crazy! So nice. I know it sounds like a little thing, but sometimes vet waiting rooms can be stressful. And on top of that, they call and follow up to see how your pet is doing. I’m so happy I switched to this vet. Highly recommend!

Allison E.

What a phenomenal experience we had with this vet! From scheduling to the actual visit, Creekside was amazing. I could tell they cared about my pet and did everything they could to make our cat feel comfortable. They were transparent about prices and conveyed everything about our pet to me in a very friendly manner. I did not feel pressured, but rather they gave me gentle reminders of why they recommended what they recommended. I am so beyond impressed by the level of their care!

Cara K.

I'm done taking my dog here! The last few times have been a terrible experience for her. When the vet comes in hugging the wall like they are afraid of your pet, that's an issue. Dr. Keenan refused to complete her exam last year and Dr. Maxwell is terrified of dogs and should not be treating them. Not only that but she is rude and condescending not only to the clients (you know, the people who keep her business open) but also the staff who work with her. She spent a lot of the appointment scolding the vet tech for the supplies she wanted not being kept in the exam room. Get over yourself lady! Disgusting behavior.

Derek L.

Just had to share what a great animal hospital this is! Techs and vets here are super friendly and the appointments/process are pretty efficient (sometimes they run late).

My dog had a neuter done and he was back to his normal self within hours. No unnecessary steps/sutures/cones (unless I suppose where it's necessary) to over-prevent risks. They're also sensitive to potential ways/gray zones of how pet owners might want to raise their pets. Definitely a trustworthy and recommended place!

Kevin F.

This review goes for both locations as I’ve been to both. My dog was bitten by another dog on a Friday afternoon before a holiday weekend. Creekside still got me in right away to take a look at him. We found he needed to be put under anesthesia to get him taken care of. They had him all finished and out the door within a couple hours, all without an appointment. After getting home I noticed they even clipped his nails for me while he was asleep! I couldn’t be more appreciative of the above and beyond care demonstrated by every employee, technician, and doctor who worked with me. Top level care for the well-being of their patients is the core of this clinic. Would recommend this place to anyone in the Lafayette/West Lafayette area!