Out West Veterinary Center and Urgent Care - Conway, Arkansas

Elizabeth Ruiz

Muy bueno y variado gracias!

Robert Dayton

Talk about price gouging. Just like other reviews, they just look for ways to take your money and do the bare minimum.

Needed a place for our 4 dogs. Booked it and wasn’t informed until the day of arrival that the dogs would need a “flu shot” and it would cost $x.
Fine- we have to do it because we were already flying out. Pick them up, and it cost $500 more than quoted because of a “check up” cost on top of the unexpected flu shot.

This place is ridiculous. On top of that- they somehow used the 2 completely brand new bags of dog food that we provided and then started charging us for that as well. They must be feeding other dogs the food we bring.

Sad that they aren’t transparent and prefer to gouge new customers vs thinking long term.

On top of that, the place stinks, and seems like they don’t care very well for the kennels.

Tamara Kaye Stewart

We just switched vets due to some uncomfortable interactions for our pets at another local vet. Out West was wonderful with our Mia who is very scared of others but they made her feel comfortable spending time in the room letting her warm up to them before proceeding with the visit! At first I was unsure of them taking her out of the room but looking at it now I think it’s best for her because she is protective of us around strangers! Very friendly staff and comfortable setting for all involved!

Paige Wood

Out West was so so great to our puppy who decided he wanted to eat his toy as a snack and needed to have it surgically removed. ? They had great communication with me the whole time, explaining what we were to expect from when we walked in the door to our aftercare instructions. They also were so sweet with him and loved on him so much while he was there. It was just coincidence that we went to them for his surgery and I’m so thankful we did! Definitely recommend Out West!!

Linda Stevens

Friendly, detailed care. I wish I lived closer for them to be my vet!

I was passing through and needed a vet. They were able to see my dog and get tests he needed. They listened and worked with me well. Then, they followed up to check on him in a few days! Greatly appreciate everything they are doing!!

Missa Hollis

Horrible
We took our dog in. The vet tech was great. The vet did not even look at our dog before suggesting 750 dollars in testing. We said, no, start with bloodwork. Which they did and found the problem.
We did like our vet tech which does earn the minimum of one star available.
The 1000 dollars worth of medicine prescribed and bought was for parasites which was never even mentioned. Aside from all of that, she had to spend the night. When we picked her up she peed forever like she hadn’t been out that day. And to add one more item. No one from the clinic ever called to check on her after she got home. She died a week later under another vets care who I will highly recommend.

Pat Johnson

I took my dog there he had been throwing up quite a bit they gave him an examine said to not give him any chicken legs. That was it charged me $400.00 and I took my baby home and gave him a shot of pepto Bismol. he got ok.
Haven’t been back in over 2 Years.
Don’t like them also had him trimmed once they said they had to put him under charged me $95.00 it was suppose to be $50. so I had to pay $45. for the meds. SICK
They did a very bad job too.

Virginia Gage

The very worst treatment ever. Took all our money and then refuse to treat our dogs and sent them away to die. Congrats that’s exactly what happened they died . Don’t know why u guys are even in business and I’m going to sue u people for in humane treatment letting the dog die painfully. U may sleep well at night but watching the dog die in front of a 14 yr old developmentally disabled boy the traumatized boy is beside himself to the point he can’t even go to school. I’m suing you people I promise