VCA Antioch Animal Hospital - Deer Valley - Antioch, California

Crystal Fematt

I’ve been coming here for a few years now and all the doctors are compassionate, full of knowledge, & have only expressed the best options/recommendations for us. The vet techs are so sweet with my dogs, My pit can be very anxious but she knows she’s in good hands when she sees her vet techs come out to greet her (as do I).

I’ve always had the best help with the ladies in the front desk since I’ve been coming here until recently. I understand the pressure that comes with customer service and front office work which they all handle with grace. The past few visits I seem to get the same person on the phone who on a few occasions was very unhelpful to the situation. Clearly there had been a miscommunication, rather than finding another option she continued to be dismissive. She did this in person for the 3rd time after either rescheduling our appointment for the 2nd time incorrectly, or giving me the incorrect information. we’re all human, we make mistakes (including myself), but being combative/dismissive and making the client feel like they’re a liar is not good customer service and definitely not helpful for people coming in already concerned for their pets.

I’ve never had this experience with the front desk before, I’ve also never dealt with this person before. Usually I speak to the same women who I have nothing but kind words for.

I will always recommend this clinic to friends & family in need of an honest, affordable and professional clinic for their fur companions. One person who doesn’t like their job shouldn’t deter you from an entire facility of great people.

Jade H-P

They were very kind and helpful. They got my cat in quick. I love the staff. I highly recommend going to them. You can get special dietary foods for your pets as well!

Lesley McBride

We always get good care for our animals here. And they explain and educate you on what's going on with your animals. We never feel rushed either. Dr Mulgrew has helped us the last several times, and we are very happy with the care our animals have received.
We have been clients of theirs for over 30 years. First at the 10th St office and now at the Deer Valley office.

Angela C

Brought our recently rescued from the shelter kitten here for a health check up.. They offer free 1st visits for rescues from the CCAS ? That is a wonderful service to provide. I was very happy with the doctor we saw, plus the staff was all very kind (especially the vet tech). We will be back..

Laura L2DAL

Have been coming here for years and we love the vets and staff! Especially Dr. Jacobsen and Dr. Coop man, they're a dream team!!

Susi Vela-Furukawa

We've been taking our boy Flynn (2 year old Cocker Spaniel) to the groomers - Julie and now Salvador as well--since he was a very extra-floofy 6 months old. He can be a bit touchy sometimes so I was nervous. But, we have been happy with Julie & Salvador's treatment & grooming of Flynn. The whole staff has been professional & attentive even through the challenges of Covid. We switched from our long-time vet to Antioch vet, too so we could have everything in one spot. No complaints. Very happy. Flynn goes in a filthy, fire sooty/ashy, fluffy, mess and comes out a sparkling white happy boy which makes his mamas happy, too!

alexandria black

I have been bringing my dogs to this veterinary clinic for the past six years. Recently, my pug has been experiencing some weird health problems such as limping and not feeling well. However, I'm so glad that I found Dr. Sophie Demathieu. She has seen my pug twice since the beginning of this year, and she is simply amazing. Dr. Demathieu is a great listener and always tries to find the best care plan for your pet. The office staff are also very friendly and they go above and beyond to take care of your pets.

Elise Carroll

Helpful staff but appointments run very late: finally seen 45 min after the appt time kind of late.

Vet and techs are good with my skeptical dog. He's also dog-reactive and the front desk staff have been great helping me avoid other dogs. Overall I'm pretty happy with them.