VCA Noah's Ark Animal Hospital - Goleta, California

Jane Tanner

For $700 I expect to have my concern taken seriously and to have the Vet actually acknowledge my concern and answer my questions. While I do want their expertise, it is not good customer service to discard out of hand what I think is wrong with my dog. Even if I am incorrect, they should have the courtesy to look into it and explain. I’m so tired of being upsold medicine and services after a five minute tech exam. It’s not good when you feel ripped off even when you’re willing to pay and appreciative for the care.

kitti

Friendly Staff. Busy. But I was able to get an appointment within a couple days. I have two 1 year old Iguanas. Sid and Nancy. I learned a lot from my first visit on animal husbandry. I was informed about different options & choices that could or should be made. I struggled finding a veterinarian who is knowledgeable not on just reptiles. But Iguanas Specifically

Robyn Ray

They are spectacular vets they fit me in with my naughty Mini Bull Terrier who needed boosters to go to Doggy training camp for a
Month they called him down with food w d didn’t make me feel badly about our untrained boy and were very reasonable and oh so kind

Alyson Solis (Alyson S)

TW: loss of pet

I brought my dog in at the beginning of the month for vaccines and to discuss what I believed to be facial seizures and hair loss on my 3 year old dog. They told me that the hair loss was consistent with allergies but did not at all address the concern that I had about her facial seizures, even though I had taken videos and showed them.
This past Monday, my best friend had her last seizure and passed away. I do not necessarily place the blame on the vet for the loss of my dog but I feel that if I had been taken seriously and my concerns had been addressed, I would’ve had at least a little more time with my best friend. She was so young, so full of life, and gone too soon.
If you bring your pets here, please advocate for them. Do not let them brush off your concerns. You know them better than anyone and if something seems off, don’t give up.

Andreas Christodoulou

We took our 4 year old Lhasa apso/shitzhu here for a free first exam. We had some questions and concerns about various ailments, potential procedures, and other inquiries that we wanted clarity on, and we wanted to bring him in for a general checkup.

The location was easily accessible and has its own parking. It was not crowded at all on a Saturday afternoon and they have tons of various treats for dogs and a fancy espresso/tea machine for humans.

Every one of the staff was incredibly attentive, caring, thorough, and knowledgeable. Vanessa; the vets assistant, and Lauren; our veterinarian did an amazing job with the checkup from explaining everything, listening to our concerns and questions, caring for our dog, and putting in a plan for the future of our dogs well being.

thank you so much! Picture is our happy Cosmo boy after the appointment.

Katherine C

THEY SEE FANCY RATS!
The absolute best vet I've ever been to. Staff are compassionate, empathetic, patient, and dedicated. Appointments are timely and they actually listened to my concerns. Dr. Sinai even dimmed the lights so my rat felt more comfortable.

In five years of being a rat mom I've never had a better vet than Dr. Sinai, and I will always be grateful she was the one to help us when she did.

Second review:
On an extremely hot day I had to leave my house for a while with both my rats and not even our car has AC. My rats are two old ladies with cancer and they were really suffering so I brought them to the VCA clinic hoping they could help. Not only did the staff make them comfortable until we could all return home, they made me feel better too. They are life savers, and true animal lovers. Thank you once again for having such a positive impact on my family.

Denisse Hernandez

Took in my cat for an exam and some vaccines! Loved the staff! My kitty gets really aggressive with vets and VCA is the only vet that takes him in, they took great care of him and the staff are super friendly! Thank you for taking care of my Luca ! 🙂

Bonnie Lady Lee

Lord Opaline my beautiful Veiled Chameleon recommends!♡