PETSURG - San Diego, California

Heather Hall

First off huge THANK YOU to the amazing medial team at PETSURG!!! From our first call, to walking out the door at the end of our visit, we were treated with the best care! I have an 8 year old Afghan Hound that had many symptoms and issues going on that had recently progressed. The team reviewed all her medical records prior to our arrival and even did an in depth consultation call to ensure I was comfortable with them taking over her care. The entire team was clear with their communication, kind, patient, and knowledgeable. Dr. Jones really listened and carefully took all things into consideration when creating a diagnostics plan. She took her time to explain everything to me and help me create a plan of action for my dog’s treatment! She answered all my questions and provided me with recommendations and resources to get a head start on my dogs condition. I had a wonderful experience at PETSURG and would highly recommend their veterinarian care! ***big plus - they do all their blood work/testing in house! We had all of our results from her full work up - including X-rays, urinalysis, and blood work - in one hour!!!

Karina H

I didn’t know what was going on with my dog. I suspected it was something with his leg. I only knew I had to take him in immediately. I desperately called around to find a place with minimal wait. I’m glad I found Petsurg & ER4Pets.

As soon as I walked in I was helped right away. X-rays and exams were done to find that Sparky swallowed an unidentified object. It was stuck in his stomach and hurting him.

The staff was so kind and friendly. I was treated like a person, not a number. They also ensured to immediately send records to my regular vet. Records were emailed to them before I even called to inform them of what happened.

I was impressed with the daily check ins and follow through. I absolutely recommend petsurg & er4pets to any fur baby parent, especially if you’re looking for great service, friendly staff, and board certified veterinary doctors.

While it was a little bit of a drive for me it was definitely worth it.

Jason Corwin

Thank you to Dr. Jones and the entire staff. Our Chihuahua mix was attacked by a coyote at 3am in our backyard. We rushed him to Petsurg with life threatening wounds to his neck. He was admitted right away and put into surgery almost immediately. They did an outstanding job and saved our dog's life. We are so grateful to the entire Petsurg staff.

Morgan

I have a new Miniature Schnauzer whom is 5 months old. He showed signs of stimulate ingestion a few days ago and I had him rushed to their er. Because of their quick response they saved my puppies life. They were so helpful and informative I felt informed the entire time. The follow up care is my main reason for writing this review. I have received answers to every question I have had in a way I could understand and act on. 3 days later and they are still assisting me. I have already implemented changes in my dog's routine and diet. They sent all his paperwork, charts, invoice and labs via email for my records. The cost was reasonable, especially with insurance. If you don't have insurance, get it. If you think you can't afford it, you can't not afford it. If you are deciding which er to take your fury friend to, TAKE THEM HERE NOW. To their staff I am forever greatful, I will never forget what you did for my baby. Every staff member their is a compliment to their profession. I truly thank you. And keep an eye on your furball at all times. As you can tell by the pic, dog is resting comfortably. In my spot...

Carley Sottosanti

My sweet 18yr old Bella had an emergency late night and the Doctor and her staff are the nicest people ever!! I know my bella felt safe with them over night. All the staff took their time and explained everything in detail with me. Thank you all!

Sara Mohammadiasl

I brought in my kitten after she was spayed and had a really bad infection due to her surgery. Her condition was really critical and Dr. Jones and her amazing team took a great care of her. Dr. Jones Immediately noticed what was going on with her and started her treatment. My cat would definitely have been dead without their accurate and timely diagnosis and i don’t think anyone else could save her other than Dr. Jones and her team. She was hospitalized there and the team kept calling me and keeping me updated. They even called me to check on her for a couple of days after i took her home. Overall Dr. Jones and her team are amazing! They saved my baby! 100% recommended!

Jordan Campbell

ER4PETS really saved us on New Year's day! Over the holidays, my dog had been having gastrointestinal problems, but on New Year's Day it got really bad. ER4PETS was the only location open, so without knowing who they were, we raced our pup over. They were quick, attentive, and kind to both me (the stressed out emotional dog mom) and my sweet pup Ollie. They had him healed up and puppin' around within 12 hours. They even gave him a "Certificate of Bravery" for his time spent at the hospital. I would obviously hope my dogs would never need to go to the ER hospital again, but if they do, I have peace of mind knowing exactly where I can take them. Thank you ER Pets!!

Wendy Sue Hawkins

I bought my dog Jaz Jupiter here on a few occasions. Everyone was helpful and professional. They got us taken care of quickly and with professionalism and compassion. I always get a follow up phone call to check on Jaz and see if I have any questions. They are open 24 hours and are available to answer questions. I highly reccomend them.