Advanced Medical Transport - Peoria, Illinois

Megan Bowton

Was rear ended with major head injury no neck brace no back board put me in an ambulance with the guy who hit me . Had to ask for a ice pack never felt less cared for in my life don't worry though I got charged full price for my horrible ride and medical treatment. I called them to voice my concerns they told me it's not standard w a head and neck injury to put a neck brace on .

LoLa Smallsreed

I've now received 2 bills from AMT that state they have billed our insurance and our insurance denied the claim. This is a fraudulent statement as AMT has not billed a claim to our insurance.
I have confirmed this with my insurance company.
I've called AMT twice, both times AMT stated I need to sign a form stating they can bill my insurance.
Found out they were sending this form to our old address and the bill to the new address, convenient.
Both reps I spoke with were short with me and dismissive.
2nd rep was a Ocarina, she told me that if I were so stressed about the situation that I could come and get the form from the local office. I responded my time was just as valuable as hers and AMT's and that they could just mail the form to the correct address.
If I don't get the form soon I will be filing a complaint with the appropriate entities.

Justin Hisle

My 5 year old daughter was in the hospital for meningitis. Hospital that was covered under our insurance did not want her there and had to transfer to Iowa city. No one discussed that the ride would cost almost 4000 dollars. They charge 36 dollars a mile and billed for 60 miles. Not one single time was it discussed our insurance was not accepted. (John Deere insurance). Since it’s not billed as an emergency service it does not fall under the surprise billing act. Now I’m on the hook for 4000. This should be discussed with customers who need this service. My daughter went non responsive and the hospital we were in did not want to care for her and sent her off to Iowa city. That would constitute an emergency to me and should fall under the surprise billing act and I wouldn’t have been billed with written notice.

Kelsey Deney

Above and beyond the call of duty. I have a bit of a different review but the appreciation and care for all was shown by your paramedics. They helped me in my time of need and had no idea what even happened. It didn't matter to them. They were just there to offer help and the support I needed deeply in that time. Easter morning I had to rush my dog to the emergency vet next door to them. After being turned away for help by our local emergency veterinarian hospital, I had to rush my dog all the way to Peoria and I knew he probably wouldn't make it as his condition was something that gets bad very quickly. I felt absolutely helpless after being turned away and when I pulled up and I couldn't lift him to even get him in the door. I yelled over to a few paramedics that were getting ready to leave and they immediately came over. They helped me get him inside and one gave me the biggest hug and told me how sorry they were. I needed that support so badly in that moment and I can't even begin to express my gratitude that they were there and willing to offer their help and support. They had no idea what happened but knew it was not good by the looks of my poor boy. Sadly, my boy passed a short time later in the vets office. The help and support offered in that time was something that they did not have to do and I will be forever greatful to them! You guys helped out the most loving and amazing boy you could have ever met! Thank you!!

Vanessa Flyhight

I had a medical emergency the first time in my life and the emts seemed like they didn't want to even step in the house much less even see me like wth

Jess Bailey

Worst company around. The lady was so rude to me and my wife when I asked if my wife
Could ride along with me, she didn’t say oh I’m sorry no that’s against our policy she just said no.

The young man seemed to be new and the other two people didn’t even attempt to help him secure my iv which he blew twice. When he asked for help the man stated “you do it.” Both men were friendly but the lady was a total *
Makes it hard when you’re thinking you’re having a heart attack.

Marcella Baugher

I got great service from EMT's and,
Jessica from billing!

sariah smith

These people are scammers they went through my insurance and still charged me. They had a different address never notifying me of the bill, months later they decided to call for the first time. When they updated my address, they sent me a notice stating my bill is going to collections when I was never notified in the beginning. There overcharging people for a ride that was literally three minute away from the hospital. I would never recommend this company due to them overcharging.