Animal Emergency Clinic of Brandon

Excelente atención el mejor servicio al cliente, lo recomiendo mucho. Hoy la perrita de mí amiga murió y quien asistio fue el Dr. G le agradezco muchísimo su interés y su apoyo, un gran médico y staf.

Over the past several years I have had to bring 4 pets to Animal Emergency Clinic of Brandon with procedures ranging from overnight IV fluids to euthanasia. Their prices are more reasonable than other local emergency animal hospitals. Most recently, Dr. Flores treated my cat who suffered from a urinary obstruction. She thoroughly explained the expected procedures and prognosis and communicated with my veterinary clinic with a successful outcome. I would not hesitate to return again in the event of a future veterinary emergency.

Just had to take my dog here tonight for a broken/inflamed nail and they took such great care of her. Dr. Schimmel and the entire staff was very caring and compassionate. She also took the time to explain what testing would be performed and why it was indicated. I would absolutely recommend taking your animal here if they need emergency care.

I just wanna say thank you to Dr. Flores, Sarah, And Nate Our dog G Has a foreign body stuck in his intestines, and I was planning on putting him down today because I could not afford the surgery. They called around everywhere until they could find someone who would work with the price I could afford. And I appreciate them because I would’ve had to say goodbye to my big baby If it wasn’t for them Working diligently G wouldn’t have had another chance . Thank you so much! I am so glad I went to this emergency vet. At the time I went, they weren’t that busy. Great communication

It’s hard to give a good review when the outcome is not what you hoped for. Our dog, Sparky, passed away early this morning. He was very sick and we know that the staff and Dr.s did everything they could do to try and save him. They were very kind and empathetic to us. Allowed time for lots of questions, explained everything thoroughly and kept him comfortable and pain free during treatment. Dr Flores and Sierra were amazing to Sparky and to us. It is a very busy clinic and they have a very tough job. We appreciate everything they did for us.

Ignore the star, this place doesn't deserve any. On Saturday, July 6th, my nine-year-old dog was hit by a vehicle, and I took him to Animal Emergency Clinic of Brandon. After nearly 36 hours of hospitalization, they claimed they lacked the necessary equipment and surgeon for a CT Contrast, despite initially diagnosing his condition. They insisted on keeping him until Monday morning, despite his worsening condition, so I transferred him to Blue Pearl, where he could receive the necessary tests and procedures. During the transfer, I discovered missing and deleted records, including X-rays and a clinical log, making it difficult to assess his true condition. A few days later, I visited and spoke with Dr. Flores, who admitted mistakes on behalf of her staff but couldn't explain the missing records. My dog's condition deteriorated due to fluid buildup from IVs administered at the first clinic, making it impossible for Blue Pearl to diagnose or treat him effectively. As a result, I had to put my dog to sleep. I believe the clinic's mishandling, missing records, and improper treatment contributed to his death, and their actions suggest an attempt to cover up mistakes. I would like to add that I visited a second time later in the week in an attempt to speak with the doctor who made these decisions, Dr. G, and was simply told that management would call me in regards to the situation. It has been two months and I have yet to be contacted by anyone. In short, they withheld valuable information and records that could have saved his life, or at the very least would have given him a better chance of survival leaving the clinic. I cannot explain why Animal Emergency Clinic of Brandon did this, how it would benefit them, or how it did me or my dog any favors. To this day, no one has taken responsibility for their poor actions. You people should be ashamed of yourselves. You don't deserve to be touching anyone's animal, much less diagnosing and attempting to treat them. Some serious reform is required here. I will be pursuing all avenues possible in order to see that this establishment is reprimanded, and will be telling this story on social media in every group I can think of to create awareness and hopefully save someone's animal from a terrible, possibly fatal experience.

The vets immediately took my pomeranian to the back and quickly helped him, everyone was so sweet and explained everything to me and how to take care of my furbaby. They explained the best method for his medication to be administered and I cannot thank you guys enough for your help tonight.