Animal Emergency of Mokena - Mokena, Illinois

Rebecca Mullner

Dr. Gary and his entire team are nothing short of amazing. He saved my dog’s life, and I will forever be grateful for his expertise and care. From the moment we walked through the doors, the staff was incredibly thoughtful, compassionate, and supportive. They treated my dog like their own and ensured he was as comfortable as possible during his stay.

The communication throughout the process was exceptional. Dr. Gary and his team kept me informed every step of the way, patiently answering all of my questions and providing updates that put my mind at ease. It was clear they genuinely cared about not just my dog, but also my peace of mind.

I can’t thank Dr. Gary and the staff enough for their kindness, professionalism, and lifesaving care. If you’re looking for a veterinarian team that truly goes above and beyond, this is the place. Highly recommend!

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Patrick Greene

We had to bring our 9 year old Lab here on the evening of Dec. 23rd. While the outcome of our visit was a sad one, we and our beloved pet were treated with dignity and compassion. Dr. Gary and the staff were honest and respectful when explaining the health emergency to us. I got the feeling that he and the entire staff truly care about their patients and the work that they do. They made an extremely difficult situation as easy for us as they could.

Kouda

I wish I knew from the start. This facility closes at 8 am. Meaning, when 7:30 hits, you have to come get your pet and figure out everything else yourself.

They told us they emailed everything over to our vet. And told us to take him to the vet for further care. Then handed us our cat, who still had a catheter in, and still needed to be on fluids and treated for a urinary blockage. We get to the vet, that opens at 8, and they have nothing. No prescriptions, no paperwork. Nothing. And you can't even contact anyone at AEM since they're closed. They also didn't tell us, most vets don't even do catheter removal and have the equipment to continue treatment. We didn't figure that out until after calling about 15 local vets. We ended up bringing him to another ER, which lead to double the charges. I wish we would have just brought him there from the start.

Imagine what happens to pets in critical condition? You pick them up, half-asses treated, and have to bring them 30-60 minutes away to another ER, and what if they don't make it? Your pet and mentality deserve better.

Go here as a last resort. Value your pet. Don't make the mistake we did during a time of crisis.

Jim J

Great staff and ER vet. They could have taken my credit card and charged me for something my pooch didn’t need, but they were forthcoming and honest. They clearly take the time as needed with each animal as you could have a decent wait in your car, so I got caught up on all the great upcoming election tweets! The Dr on staff was compassionate, empathetic and a great listener!

M.Guadalupe Hernandez

They were great. As soon as we walked in they seen our little guy and knew he got into bad stuff while on his walk. We were scared and still doubted he was doing better and brought him back next day. They tested him for that THC which came back positive. Not soon after we left he was back to himself. The staff was great, understanding, compassionate knowledgeable.

Danielle Overbey

Very disappointed I had to show up at 8pm to realize you guys were closed for the day. Then had to take my pup to another emergency vet 15 minutes away. Fine. But I would have headed there first if I knew you were closed. Maybe Display ok your webpage.

Jameika Sampson

The team at Animal emergency of Mokena was great. We were able to be seen with little wait on a Sunday morning. The front desk was friendly and the doc walked me through my dog's x-rays. They referred me out to a cardiologist after running diagnostics. And they were responsive to requests from my pet insurance company.

Steve

My experience with your clinic happened Jan 2019.

My best friend Sam was very sick. I already took him to his local vet but no success. He was getting worse. I drove him to your clinic and unfortunately we received bad news.

Your team was kind, professional, compassionate, patient and so many other things to Sam.

Sam felt very comfortable and I thank you you for that.