Animal Hospital of Grants Pass

My senior dog was having trouble with his eye for a week, the night before I went to Animal Hospital of grants pass a piece of my fur babies eye popped out. I was hysterical, crying all night and all morning hoping and praying that someone would help my old little guy. I just moved to grants pass and I am looking for work so money is very tight and I called about twenty vets to see if any of them would squeeze my baby in, a lot of them were cold to me and told me tough luck we don't take emergency patients. Time seemed to be running out and my baby was fighting hard, I was so nervous no one was going to see him and he'd pass away due to so much distress. My auntie reached out to a friend that has lived here her whole life, she suggested I take my dog in to animal hospital of grants pass because the vet is kind and the staff is always compassionate. I went in immediately tears rushing down my face, I told the woman at the front desk what had happened, she was genuinely concerned and empathized with me but she said unfortunately they were not accepting new patients and wrote down some referrals she thought would be helpful, even for that act of kindness I was grateful. Dr. Webster overheard my situation and said he would help my dog Chuck right then and there. Dr. Webster and the vet techs were so kind and considerate to old Chuck, the whole staff showed my baby so much kindness and care. Dr. Webster gave me hope that some Vets genuinely care about people and their animals, he cleaned up Chucks eye and prescribed medicine for a very amazing price. He gave me more time with my senior dog and I could not be more grateful, Just seeing my little old man spirits back up, wagging his tail has been such a true blessing. Thank you so much to Dr. Webster and the entire staff, I will never ever forget the kindness you showed us and our fur baby. 10/10 I would recommend this Animal Hospital!!! ❤️

It's hard with the stars because I give Dr. R. W. 100 stars. I really really like him. The only problem that I had with a staff member named M!=< was incredibly rude to me, and this was over a year ago.... And I'm JUST now finding out that she/he put a note in my account saying the only appointment that I can make is to pick up my records. So because she/he didn't like the fact that I had called her/him on her/him behavior (literally called), how rude she/he was and that I didn't appreciate that. She/he is affecting not only my precious Lucy (golden doodle) But it is affecting myself as well. M!=< shouldn't be allowed to tell me that another staff member is going to get fired for trying to help out a patient when times are tough with money. And he/she's entire attitude was awful. M!=< should be ashamed of his/her self, I feel sorry for her/him. I sure am terribly sorry that Lucy will have to lose such a great Dr. Thank you sincerely to Dr. Webber and to Margaret on the front desk. I truly hope that this can be fixed. Melissa a kany. My poor Lucy just started limping, and now I have to find a new doctor. I'm truly heartbroken?. He/she/him/her is so that I can provide the employee of privacy, because I believe that we including myself can and or will make mistakes in life and deserve forgiveness and understanding, just as much as you do. Update on 8/3/23... So, I have since received a phone call back, on behalf of our favorite doggie/kitty family members doctor. Doctor Webber. And we ARE able to keep going there for my precious lil Lucy-sue-loo baby doodle buns. Thank you Doctor double U. (W) ; )

Dr Lorraine spayed my pup Bindi & took such good care of her. Mary (vet tech) explained everything & went over aftercare with great detail! It's like a family there, not a corporation like some offices.

I just moved here to Grants Pass and needed to find a veterinarian for my not socialized mountain dog. I found Animal hospital in Grants Pass. I needed a vets office that would allow me to bring my dog in on a non busy time frame to get my dog used to coming into the vet with out being scared. For her to be weighted and to get used to the employees. I was so pleased with how the receptionist and the assistant came out and let my dog get used to them and to not be scared. It was so calming and my dog did a great job. I did this for about a week and a half before her appt. When it was time for her appt. The doctor was so loud and angry that my dog immediately got so scared and wouldn't even let the assistant touch her after she was friendly with him for that whole week and a half. The staff was amazing but the doctor was horrible!! I had to tell her 2 many times to calm down and I questioned her about why she was so angry. This definitely is not a vet for me or my dog. Very sad

I took my cat here for an FHO surgery in July of 2024, Dr Webster WAS kind to ME during this time and again in November when my cat needed the surgery again. however, the way I saw him act rough with my cat the second time I went in (Pulling his legs that had the FHO surgery/ needed the surgery and just being rough when my cat is a really sweet boy). At every Vet even the Specialty center they said he was well behaved Dr Webster said he was not well behaved and scratched him. Now 1 year Post Op from the first hip surgery and almost a year from the second surgery my cat is a totally different cat. he’s TERRIFIED of blankets/the bed/clothes. I took him to his normal vet recently and was told that this is LIKELY due to how Dr Webster treated my cat while he was under his care. I was thankful for the surgery and quick response however now I am not so thankful as my cat who used to be such a fun loving outgoing boy and is only 2 1/2 has scratched me and my fiancé multiple times over blankets and the bed. The rest of his quality of life and ours is ruined after spending $3000+ at this clinic for him to be mistreated is wild to me. I would NOT recommend Dr Webster. Spend the extra money and go to a smaller vets office because they’re not going to abuse your animal. He is money hungry and that’s that.

Girl in pink scrubs needs to fix her attitude and not yell at owners. If she’s the help, she should actually be HELPFUL. Other than that front desk is nice and I was in out very easy for my dogs shots. Will probably take my business somewhere else if I see that girl again.

Editing to add: Dr. Webster performed surgery to remove my dogs eyes due to her painful, end-stage glaucoma and he did a phenomenal job. Kate is alive and well to this day with zero complications from the surgery. It was cheaper than anywhere else we were quoted by THOUSANDS of dollars. I brought my beloved Maya Squiggle in for a tooth cleaning and extraction. I was (unfortunately) pressed for time upon arrival but the ladies working were understanding and made the check-in process quick. I requested for the vet to contact me once he learned the number of extractions needed and the expected time/cost — I appreciate that he did just that. This clinic did a wonderful job caring for my three-legged companion. Thank you Dr Webster and team!!