Arcadia Veterinary Hospital - Winston-Salem, North Carolina

Janet F.

We took my boyfriend's pit bull there and the hardest part was getting that big dog into the van to get him there. The staff and vet were very good with him and gave him treats the whole time. They drew blood and gave him a shot, but he was so good and he didn't even have to be muzzled. The vet gave a good recommendation for dog food as well.

Aaron L.

My sweet Loki didn't make it first off but if your fur baby has cancer PLEASE READ. They at least tried when no one else would. If I would have known of this place and Dr Weaver a few months ago I feel he would have not passed away yesterday. Everyone else was giving him antibiotics, cut it out, nothing we can do let him go home and die. Not saying they can work miracles, which was what I was asking them for. They at least have some type of plan when it comes to cancer. Hopefully this helps someone reading this and they can save their fur baby. An not have to go through the pain of losing the fur baby you love bc of the hoops an wasting of time for a money grab like other vets did us that ultimately cost him his life. Its worth a visit in my opinion. RIP loki you are already missed

Mark S.

The lady (Susan?) at the front doesn’t appear to have any customer service or social skills as she is often very rude and dismissive whether it’s on the phone or in-person. Fortunately, the vet and the vet techs are very kind and gracious. If they hired kindness at the front desk then this place would get 5 stars.

Joe N.

Ok…So my wife called to get an appointment for our dog and they said we didn’t need to schedule an appointment.
So she went, got our dog checked (nothing serious) and they proceed to charge $110 for an “unscheduled examination” when she literally called TO SCHEDULE an appointment.
That is just scummy and the place wasn’t even busy at the time.
Cheating their customers this way is unacceptable and especially when we have been taking our dogs here for many years.

Well those $110 just costed y’all a lot more because we ain’t coming back.

Literal highway robbery.

rachel P.

Great veterinary clinic. Exactly what we were looking for, non-corporate, knowledge staff. Great all the way around

Lordie B.

DO NOT LET Dr WEAVER treat any of your animals at this veterinary facility. I have been taking my dogs to this place for 14years and only dealt with Dr Kaylor who is wonderful. Dr Weaver is extremely unprofessional, she hung up on me discussing a recent surgery she said my dog needed and never told me I needed 6K for the surgery and vaccine. She diagnosed my dog with cancer without even seeing any lab results. She said she would cut my dog’s spleen out and part of his liver to be sent to a lab , never ever told me I would have to pay 1800.00 dollars for shipping the organs to a lab. She was extremely rude to me on the phone completely lying about the cost she initially told me and said I didn’t trust her and she didn’t have time and I begged her to please be professional and let’s talk through any misunderstandings…she then hung up on me. I spent thousands of dollars in the past 14 years at Arcadia Veterinary and the staff has always been nice. However, I will never step foot back in that place. Anyone reading this, don’t bring your fur babies there because even how I was treated no one cared even after I asked for this incident to be reported to Dr Kaylor. Heartbreaking experience, spare yourself and go elsewhere.

sue N.

I have only had 3 encounters at this vet office but I appreciate each of them tremendously. I have a number of animals but this pertains to my CHICKENS. I have about a dozen, and love my girls like pets. Each time I have had an illness, injury or problem, I call Arcadia. I have been accommodated quickly each time with a prompt response. I am always a “work in”, but am seen within 20 minutes. My chickens are treated like the valued pets that they are, and Dr Kayler is helpful and kind. So far, they have all survived. Cannot tell you how much I appreciate this vet and her willingness to help all creatures. I found the prices very reasonable. 5 stars. Would give 10 if I could.

Barbara P.

Our Emma did not make it. We had to make the decision to euthanize her due to her prognosis. All the staff were very understanding