Baxter County Animal Clinic - Mountain Home, Arkansas

Backroads Media

We took our stray dog here to get fixed. They were very kind and courteous and it was nice having the discounted rate. They were very professional during our visit and treated our dog with lots of care. The waiting area is small but clean and there's good parking. After our visit the vets were adamant on making sure our knowledge of care for our dog was sufficient and the handoff was exemplary. After about a week we got a card in the mail which shows they go the extra mile to make sure our needs are met. I would highly recommend this animal clinic.

Tod E

I've been taking my pets to Baxter County Animal Clinic for years. They are the best vet in Mountain Home! The staff is always nice, friendly, and courteous.
My dog(s) are large and we all fit well in their treatment rooms.
Doc Sarah is always professional and empathetic in her treatment of my dog(s).

Aaron Tullos

We took our 3 dogs in at the same time and wasn't any trouble at all. Great staff very friendly people and wonderful with the dogs. Very informative on the issues we have and was able to get a solution to make them well. I definitely recommend bringing your family pets here. Thank you guys

India Dragon

The absolute BEST place to take your fur babies!!!!!! I drive 4 hours away because I knkw they are in the best hands with them.

keith terschluse

If you need a vet when you are away from home this is the place to go. They got us in within 30min of calling and within the hour our beloved Ella was in emergency surgery on a Friday afternoon while we were camping at Panther Bay. They all are very professional and courteous and now our Ella is back to her normal self even at 16yrs of age. Thank you so much Dr. Cranfill and Bater County Animal Clinic

Joey Forbus

First off...Dr Shed hit my puppy with the door not once but TWICE as she entered the exam room. (the rooms are super small..so maybe they should change the doors to open out instead of in) I'm sure this happens to everyone that visits this clinic.

I also had my black and tan coonhound with me to have her anal glands expressed. I wanted to be taught so I could do it at home. her response "I have yet to see a pet owner become successful at it, plus it's pretty gross." (lady, get off your high horse and stop being so darn presumptuous) She has no idea who I am, what my experiences are or what I'm capable of handling!

Her assistant also pulled on my coonhounds leash... choking and even tried dragging her.. this is completely unacceptable! I yanked the leash from her hand and was appalled that I had to tell her not to do what she was doing.

Back to my puppy: She gave him his last puppy combo vaccine and his first rabies shot.. SHE MADE HIM WHIMPER AND CRY OUT BOTH TIMES!! He's never felt discomfort or made a peep with his other rounds of shots! Mind you she labeled the combo vaccine "the parvo shot" and I corrected her and she popped back with "simplified" (this isn't a simple thing. I need to know you are giving my fur baby the proper vaccines.. this is supposed to be his last round of combination puppy shots..your clients deserve to know in detail what they and their pets are getting.. not your "simplified" lazy& abbreviated version)

She right off the bat insulted me and my puppy by saying she didn't understand the whole doodle craze, and why couldn't people just leave it at standard poodles like HER dog. (REALLY?! this is how you start your relationship with a NEW client?)

She then proceeded to ask me if I planned on keeping my male puppy intact and I said possibly..bc he's such a rare color and exceptional breed (whoodle) his stud fee can range from 1k to 2k. She offered unsolicited advice..."well, you better make sure the dogs are all health tested for burcellosis (stds) etc. I told her my dog came from a VERY reputable breeder (not from this area) and she would be arranging the pairings with healthy potential breeders that are most definitely health tested including burcellosis. She said not to count on the breeder doing that testing bc SHE highly doubted they did. That most didn't (AT THIS POINT I AM HAVING TROUBLE NOT GOING OFF ON HER..BUT HAVE DECIDED WE WILL NEVER DARKEN THIS VETS DOOR AGAIN AND WE NEED TO MAKE A VERY QUICK EXIT)

she gave me a hard time about my other dogs records that weren't transferred over completely..
and trying to push for an exam but I declined several times...

They also have glade plug-in air fresheners throughout the clinic, which is well known to be toxic to humans and
pets.

I decided to make it known publicly so others can make an informed decision on bringing their beloved pets to the likes of her.

Dr. Shed, you have no bedside manner. You are rude, condescending, presumptuous, and overall, a toxic human being that will never see me or my angel fur babies again.

In response to vets reply: I did not EVER say I had a similar experience with ANY other vet. BC I have not..and thank God for that.. I said I was frustrated with my records not being sent over in a timely fashion in time for my visit... that I've had issues with two different offices releasing said rexords..I called ahead to make sure that process went smoothly and that still didn't happen...unfortunately.. it would've been nice if you owned up to your mistakes and sincerely apologized for them instead of saying your sorry I felt a certain way.. I'll be calling to give you my main vets info to send paperwork to.

L H

The price was very reasonable.
The veterinarian was very knowledgeable and friendly.
The only issue was they forgot we were waiting in the exam room after the visit. We waited on the meds over an hour in the exam room before the tech came back and remembered we were still there.

Billie Maga45

I was delighted to find a new vet for my fur baby. I was impressed with Dr. Shed. She was very friendly and spent some time with us examining my little girl and answering my questions. I feel confident that I have picked the right vet. She has a way with cats.