Bortell Animal Hospital - Bloomington, Illinois

El Bortell Animal Hospital, ubicado en la dirección 2712 E Lincoln St, Bloomington, IL 61704, es un hospital veterinario que ofrece servicios de atención médica especializada para animales. Puedes contactarlos fácilmente a través del teléfono 96623633 o visitar su página web oficial en bortellanimalhospital.com.

Entre las especialidades de Bortell Animal Hospital destacan su condición de hospital veterinario y la atención personalizada que ofrecen sus veterinarios. Además, este hospital cuenta con instalaciones accesibles para personas en sillas de ruedas, incluyendo entrada, estacionamiento y sanitarios adaptados.

El hospital ofrece una amplia gama de servicios veterinarios, entre los que se incluyen consultas regulares, cirugía, vacunación y atención de urgencias. Los profesionales del hospital están capacitados para atender una variedad de animales, desde mascotas pequeñas como perros y gatos hasta animales exóticos.

Las opiniones de los clientes sobre Bortell Animal Hospital son en su mayoría positivas, con una opinión media de 4.8/5 según 167 valoraciones en Google My Business. Los clientes destacan la profesionalidad, la amabilidad y la dedicación del personal, así como la calidad de los servicios ofrecidos.

Si estás buscando un hospital veterinario de confianza en Bloomington, Illinois, Bortell Animal Hospital es una excelente opción. Se recomienda concertar una cita previamente para garantizar una atención oportuna y personalizada. Para obtener más información o programar una cita, visita su página web en bortellanimalhospital.com. No dudes en contactarlos para brindarle a tu mascota la atención médica que merece

Opiniones de Bortell Animal Hospital

Lisa Huston

1/5

Dr. Bortell has been my vet since this clinic was Herrin Animal Hospital (so, for quite some time). Things went well over the years until my oldest dog started to have health issues. The lady that runs the front desk is constantly rude and completely unhelpful. My dog was hospitalized at the UofI for kidney disease and acute pancreatitis this past August. When she was discharged I was travelling out of town so my adult child came to the clinic to get some blood pressure medication. The receptionist (sits on the right as you walk in) just flat out told my child that "we don't have that" and refused to even offer suggestions on how we could obtain the medicine. No suggestions, no try another clinic, no we will order it for you just give us a few days. My daughter called me in tears feeling helpless knowing that our dog would die without the medicine. Thankfully she asked the pharmacist at Walmart while she was picking up her own prescription and they were MORE than helpful and helped transfer and fill the prescription. Fast forward a few weeks, our dog was showing issues again and i called the clinic (nobody ever answers the phone) so i left a message asking if i could bring her in for a weight check and a blood pressure check. NOBODY EVER CALLED ME BACK!!! Fearing our dog might need to be hospitalized again and after hours waiting for a return phone call (that even months later has never happened), i called SmartVet with the same questions. They immediately answered and said for me to being her in that afternoon. I did, and with the info in hand did take her back to the UofI for a hospitalization. I should note that after being a client for 15+ years they never ONCE called to see how our dog was...whether she was alive or dead...crickets. Today we thought we were end of life and took her to SmartVet for a vitals check. Thankfully her vitals are strong and we did bring her home but I was out of her prescription food. We tried going to Bortell knowing they always have lots of food on hand and the receptionist REFUSED to sell us the food they had on hand. I even clarified that she has NO food and did they really want to send a long-standing client away without food. The receptionist theoretically asked Dr. BORTELL and yes, they refused our request. Not once did she offer to call SmartVet to confirm her need/prescription...nothing. She was just rude and completely uncaring. Let me be clear that I've now spent in excess of $13k in vet bills since August. My dog is VERY sick. I could not be more disappointed and disgusted with how we have been treated by this clinic. Perhaps the receptionist should have looked but our 2nd dog IS STILL A PATIENT OF THIS CLINIC before being so rude, but no. I wasn't completely done with them until now. I will NEVER EVER EVER give this clinic a dime of my money as long as that horrible woman works there. Shame on you, Dr. Bortell. She will single handedly ruin your practice. The fact that you won't take action to correct the situation or show even a moment of concern for your patients if they are anything but healthy has lost us as clients forever and I will surely be sharing our story with anyone who will listen.

Bethany Barnett

5/5

My dog has been going to Bortell's for a year and we love this place! We've had a couple of emergency visits and Dr. Bortell has always been reassuring and has recomended home remedies when possible. Our dog is pretty skittish but she's always excited to go to her vet, because she gets lots of love and good treats!

MJ Gillard

5/5

Always friendly and my dog LOVES Dr. Bortell and staff.

Charlene Homan

5/5

Our dogs have received excellent care through Bortell’s. They spend time answering our questions and the staff is extremely caring.

Nancy Zeigler

5/5

The place is always full of laughter, thanks to Dr. Bortell. He's so kind and explains things well. We've been going there for 30 years! The staff is very friendly and accommodating.

Eric Forsberg

5/5

We have had 3 dogs over the years and all have been lovingly attended to by the staff and Dr’s at Bortell Animal Hospital. They always take time to answer any questions and treat our dogs as family, which they are. If you need vet care, a simple check up or anything else, they have a great facility and better people.

Matt Winn

5/5

Been using Dr Bortell for over 20 years. Extremely happy with everything they have done for our family over the many year.

sprite lady

5/5

The absolute best vet in town! Everyone is so nice and genuinely concerned about my fuzzy friends health and wellbeing. 🙂