Braselton Animal Hospital - Braselton, Georgia

Tyler Smallwood

I fell in love with vet when I first got my Doodle! They were so kind, informative, and honest. But I will say, this vet’s office will not even look/ examine your dog in front of you. They require all animals to be taken to their “back room” to be examined. How fishy is that? Just give the vaccines/procedures in front of the owner…. Obviously, certain procedures need to be completed in their “back room” but all minor medical examinations can and should be performed in the private exam room with the owner. Super fishy…. But now it all makes sense. This last visit, today, I asked the technicians just to update my pup’s 2 vaccines- Rabies and Bordetella. I mentioned this on the phone when booking my appointment AND in-person prior to them taking my pup back to room where they complete procedures. However, when I got to the check-out counter, I was charged over $130 for additional vaccines (I did not want them), Heart Worm Medicine (I had just given my pup Heart Worm Medicine less than a month prior), fecal exams, among other procedures, that again were not requested by me. Once I asked the front desk about the charges, they said it was a misunderstanding and gave multiple excuses as to why I was charged for different procedures. I told them I didn’t request these examinations/vaccines and I would not pay for them. Unfortunately, the doctor came out and continued to pressure me to pay over $130 for this one vet visit. I truly tried to not pay them, but after arguing and multiple attempts I just gave up. I highly recommend finding another vet that is not all about money, and cares more about your pet and their health rather than just money in their pocket. So very disappointing.

Dan Ryan

The tech and Dr were nice. My main issue was their deceptive billing practices. They include some fees on there twice then comment on how it shouldn’t be that expensive and then come back with a lesser (but still$$$) bill to make you feel “better” about spending over $600 for an xray and a visit.

Monica Thomas

Dr. Rentfrow and her staff take wonderful care of our two dogs. She saved the life of our Brittany when he got very sick as a puppy, and she has taken great care of our GSP Maggie during several surgeries (one for spaying, two for removing growths). Dr. Rentfrow is very practical with her care for my animals, listens to my needs/concerns, and never pressures me to spend more than necessary. I highly recommend Braselton Animal Hospital!

Avery Gibson

Dr. Renfrow has been our veterinarian of choice for all of our animals the past few years, for check ups as well as unfortunate health concerns. They are hospitable, they take proper precautions as well as care for our pets, and their communication is outstanding. The vet isn’t always easy for pet or owner and they make it less stressful and overall relieving.

Josh Clark

Choose somewhere else. Any other vet in the area, just not this one. I've personally never taken my animals there and I never will. However, I've been there 6 times with 5 different people and 6 different animals. Each time, it's been a bad experience. This last time was the worst. They returned the animal to the exam room with blood on his face and it was continuously bleeding. There was no advisement of anything. They literally just gave him back as is. They gave us some medicine with instructions and that was about it. Any questions we had were answered with attitude and 0 compassion for the situation. Also, they don't accept Care Credit. A card specifically designed for medical care billing.

This place is old, it looks out of date, everything is bare and basic. It resembles a vets office from a 90s era. I'm not saying it's a bad practice, it just doesn't suit my needs and I don't recommend it.

We won't be returning nor recommending this facility to anyone else.

There are many other facilities in the area that are welcoming with much better staff and up to date equipment. The young lady at the front desk was a horrible representation of that company and the doctor. She seemed irritated that we were asking appropriate questions and was even aggressive in the way she answered them.

My family has been a client of them for over 7 years and even though they were never a wonderful experience when we went up there, it was never as bad as this last one.

Brandon Porter

We fell in love with this place when we brought our first two dogs in. Wouldn't have went anywhere else. But over time, it just seemed to get less and less friendly.

To make a long story short, our Doberman is off to a slow start when it comes to gaining weight and growing. We were educated in better food and what we should do, which is great! We appreciate that.

But then we were asked where we got him and then was told that breeders have a clause where you can return the puppy. She basically sat there and told us to take him back before it’s too late.

He is OUR DOG, and I would never expect a vet to tell us to return our baby boy. Not a good look and really left a bad taste in our mouth.

Time to change our vet.

Julie Born

This is our vet and we are very happy with them. The prices are reasonable and the care is excellent. We have 3 cats and 2 dogs that were treated there. When our older dog had to be put down they were very compassionate. Our other dog is afraid of heights and the doctor always get down on the floor to examine her. Awesome!! I highly recommend them.

MikeandYovie Heyburn

Dr. Rentfrow is a compassionate, knowledgeable vet. She cares for your babies as she would her own and charges very reasonable fees. She cares for all four of my dogs and has done so for years. I'd not use another vet!