Brookville Veterinary Clinic - Brookville, Indiana

Breeanna C.

I booked an appointment to obtain an Health Certificate for my dog to travel to Europe and they called me the day of my appointment to tell me they weren't able to provide this service. This was after I called a week prior to confirm that they did, in fact, perform this service and sending all of the necessary information (i.e., shot records, destination address) the day they asked me for it. Because of this delay in communication, I am now unable to make my scheduled flight as you can only get the certificate 10 days before you leave. The woman who called me to share the news had zero empathy for my situation and did not offer any recommendations to where I could get this done. This was honestly one of the worst customer service experiences I have ever dealt with and caused an excessive amount of anxiety that could have easily been avoided.

Craig R.

Very nice My dog got on his shots and was a little sick the next day so I called to ask if that was okay and she walked me through what to do very kind Thank you very much

Kat

Edit it looks like Google fixed it

The vet is great,
but please be careful following Google Maps the maps want to lead you to a different area I have requested from Google to fix it but the people there are not very nice.

BrettnDez

Dr. Judy and ger assistant are amazing ladies who care and listen!

Lisa M. P.

Walked in and Angie took care of me immediately. Set up appointment to get cat fixed. Real reasonable price 👍. Dr. Judy took excellent care of us on surgery day. It was so nice and refreshing to have interaction with just normal down to earth good people. So thankful and grateful to found them 💃😺🐶

T (.

This veterinarian clinic is absolutely the best around and very affordable they truly care about helping your animals Dr. Judy is amazing with animals and a extremely skilled veterinarian. She is able to determine what problems your animal might have with a series of questions and examinations with great accuracy we have been taking our pets to her for the last 15 years and she has saved the life of my pets with her quick response and treatment when other veterinarians said they just couldn't see my animal in time I highly recommend DR. Judy

Andrew S.

Had to put down a family dog (my 9 month pregnant wifes) and after about 20 minutes of my wife uncontrollably sobbing, Doc Judy came in and said “Can you hurry things up I need to clean up” and was rude to us the whole entire time. Asking us was we sure this was the right decision and that we haven’t done everything we could possibly do and then proceeding to scold us about how maybe we shouldn’t have gotten that type of breed. This is the 4th time I’ve dealt with Judy and the only time for an actual appointment (other’s being for meds) and she has been completely rude and unprofessional anytime. I will be taking my dogs to Noah’s Ark in Colerain. They are understanding and way better than Judy is with pricing. Not to mention way less rude. Try being a little more considerate with people when they are having to euthanize a pet. Nobody wants to do it and it’s as hard as it can be.

Keith A.

First of all this was the only place in the area I could get my sick pet into with a few hours notice. The vet and her staff were very courteous and friendly and were very helpful with my pet. I would highly recommend and I will definitely be taking my pet there in the future.