Caring Pet Hospital - Hayward, California

Mary Gonzales

This doctor is very experienced and naturally brilliant and that’s important for your furry family member. His staff are friendly and very professional. The office is very charming and really clean. I’ve been here twice already and would highly recommend Caring Hospital. Carl, ? ? says: “YES!”

Chris Ross

I have an American Staffordshire Terrier. He generally does not like men upon initial greetings. We've tried other vets and he growls at the male Dr's with aggression and makes it hard for them. He loved Dr. Mangat at first sight. They say dogs are a great judge of character and my dog loves Dr. Mangat. He is great and prices are fair. ✌️

Gio C

Been taking all our dogs here for years.
The Vet and staff are great.
We have 2 Boxers now and I have great confidence in everyone there to take care of my dogs .

Isabella John

He is our Vet for about 12 years now . He does his business right and he is very experienced and our pets love him ?. My Dog is seen by him from his puppy steps .Thanks Doctor .?JOHNS

Madi Alonzo

0 stars. Our beloved family dog was suffering and the vet refused to help until the following day. 0 empathy and unprofessionalism. We had to put our dog down somewhere else where they did care to help, while his vet refused. I always thought the veterinary was awful. Today I was proven correct.

Wren Ewing

Short version: very small office, brusque staff member (not sure if reception, vet/tech, or both), and a bit unkempt; 3 stars because this is clearly a small business that's been in business a long time and I'm sure they try to do their best considering they're still here

--

Full review:

We are, admittedly, picky about where we take our pets and we both agreed we wouldn't be comfortable with this vet, though we didn't end up actually using them at all.

For convenience, I'm sure this vet is fine. It's a bit tucked away and small, seemingly a one-man-show office. They have two separate doors/reception (cat side, dog side) with a small reception desk connecting them and a couple of seats on each side. The ground outside would easily burn paws on a hot day, like any cement, so that's important to keep in mind with dogs as there's really no shady path to the door.

We had scheduled an appointment for a single vaccine (our usual vet had it on backorder) and scheduling alone was short and rude via phone. I let it go because I know most offices, especially small ones in bust areas like this, are typically busy.

When we came in a few minutes early, no one was at the desk and it seemed quiet. We rang the bell and it must not have been heard. At our scheduled appt time, we waited (expecting someone to come out, knowing there was an appt on the books) but we ended up ringing the bell again. This time, someone came out and greeted us. Very curt, no nonsense. We ended up leaving because we would've been charged for a wellness visit that our dog had only a few months back at his usual vet, which I had already explained on the phone. Perhaps this was an off day or something but the whole interaction was off-putting as the person went through our paperwork and had us fill out a paper form, etc.

Another thing that made us uncomfortable was all the paperwork and patient files right up front at reception. I understand it's a small office and space is limited but if you don't intend to have someone at the front desk regularly, what's to stop someone from coming in and grabbing those?

I think if the interaction was more friendly/personable at all and the office showed a little more care, we might've reconsidered but bad vibes all around made the decision for us.

Bobbie Wells

Our kitty 15 year old was sick but we were not aware how sick she really was. Dr Mangot assessed her condition and did what he could to help her stay as comfortable as possible. Sadly she passed and they were very helpful in taking her remains for cremation. Thank you Caring Pet for helping.

Jean-Arellia Tolentino

To support my close friend, and his son/pet of 15 years, I drove them to this veterinary clinic. After a series of ailments and lack of healthy progress, they were planning the unfortunate process of letting the pet pass on. My friend had an 11:00am appointment, and on the way over, the pet passes away in the car. We arrive at the clinic at 10:54a, and no one is at the hospital. The sign says, 10:00am, the online time says 8-6pm. We wait, because perhaps they were just running late. 11:07a comes around, we have to move our pet out of our arms and into a box where we ask for one from the auto shop in front of the clinic. 11:15a, and we've called 6x, emailed, and texted. No reply. We decide to care for our deceased pet on our own, google a crematorium nearby, and leave the clinic unassisted and quite angry. My friend, called after we took care of end-of-life things, and they responded saying they either forgot to put in the appointment, or we made a mistake. I finally get a call back at 7pm, and no apology for being closed during the advertised open hours, or not responding for 8 hours, or condolences. This is client neglect, malfeasance, and detriment of care. I would rate this business 0 if I could. Please do not take your pet here if you care about them, and want consistent care from a business and care facility.