Chester County Cat Hospital - West Chester, Pennsylvania

Ella McCarthy

This was our first experience at CCCH, and everyone was so kind and so wonderful. We were able to bring both of our cats in at the same time. The vet tech, Sarah, handled our cats with patience and kindness. We saw Dr. Stephenson who answered any and all questions we had. Pricing was clearly laid out and they stayed true to the estimated cost. The office and exam rooms are clean, neat, and well taken care of. We are happy to be clients! Included are pictures of our two cats playing with the free toys they got 🙂

Donna Buckalew

My kitty has been seen at the Chester County Cat Hospital since his adoption as a kitten 3 years ago. He loves going to the vet because he is treated so gently and kindly. Dr. Stadler and all the veterinarians and all staff are quite knowledgable, and can answer all my questions. The CCCH has great hours, parking is easy and getting an appointment is a breeze.
Thank you CCCH!

Chaw-Ye Chang

Dr. Stadler and her staff are excellent professionals. They are great with my cats, caring and always patiently explained my cats' condition and treatment options. My two cats have been with them for over 10 years and I strongly recommend their services.

Julia M

I will never again trust the owner of a vet clinic to put my cat’s best interest before their own financial gain. I had been taking both of my cats to Dr. Connor for years, he was wonderful. When he left the practice, we began seeing Dr. Stadler, who also seemed wonderful until she chose to take $1700 from us and put our cat through a serious surgery rather than of recommending what was best for her. Now my cat is gone forever and she should still be here. On December 31st, I noticed small nodules on Sage’s (my cat) stomach and immediately called Dr. Stadler’s office. My husband brought her in on January 2nd to have them inspected. During the visit, she told him that statistically, when cats have mammary masses, 80-90% of the time they are cancerous (see attached screenshots from reputable sources as well). Nevertheless, you recommended that we schedule her for surgery to have them removed on January 23 (almost a month later) at your clinic.

As we waited for the surgery date, I began to get concerned, as one of the masses had grown since January 2nd, and as I’m sure Dr. stadler is well aware since she specializes in cats, everything I was reading said mammary cancer in cats is *extremely aggressive.* I called the office to ask if it would be recommended that I take her somewhere else where she could get the surgery sooner, but I was told it would not be necessary, it wouldn’t make a difference, and that I should wait for January 23rd. While waiting, as any concerned pet parent would do, I was researching breast cancer in cats and found that the treatment of choice/“gold standard” would be bilateral radical mastectomy or removal of the entire mammary chain if localized on one side. I asked you via email if we would be removing the entire chain, and she replied that we would only be removing the masses to send for biopsies. Why, if we know statistically that 80-90% of mammary masses in cats are cancerous, did she not proceed as if Sage likely had cancer and immediately recommend that she be seen at VRC’s oncology department? I trusted her advice as a cat specialist, and I put Sage through an invasive surgery with her, where she had a rather large incision and was wearing a cone for 2 weeks. It was extremely stressful for all of us. She started chemo 3-4 weeks later. During our first chemo treatment, we learned that the margin amount removed was not exactly what’s recommended, and the oncologist again reiterated what I already knew, that a bilateral mastectomy is what they recommend. Obviously, since Sage had just been through a big surgery with Dr. Stadler a few weeks earlier, we said we’d prefer to only start the chemo instead and the oncologist agreed.

During her 3rd chemo appointment, she received another ultrasound where 4 new nodules were discovered as well as a hernia from the surgery back in January. They told us she would need a radical mastectomy and the hernia repaired. I called your office in tears asking if a doctor could call me back to help me understand what to do. I wanted to understand how serious it was to get the hernia fixed if we had decided not to go through with the bilateral mastectomy. One of the receptionists called me back and left a message saying that Dr Stadler said she’s just too busy with surgeries over the next few weeks to help.

We ultimately decided to put Sage through the surgery after speaking with both the oncologist and the surgeon. I don’t understand why I was not immediately referred to VRC to begin with. Sage would have had this surgery back in January. Instead, the poor thing was put through an unnecessary surgery that could have been avoided where she likely experienced pain and discomfort for several weeks, and now a second drastic surgery. She could have had only 1 surgery. I trusted Dr. Stadler as a Vet who specializes in cats to give me advice that’s in Sage’s best interest. Instead, it seems as though she put money (~$1700) over the well being of my cat. See photos for continued review…

Kyla Campbell

The vet tech and Dr. Stadler are so wonderful with my cats. It is an enjoyable environment from the moment you step in the door.

Tyler Held

I brought my cat here yesterday because she started peeing outside of the litterbox and found information online that this behavior could be a result of a medical issue. The vet tech that greeted me said I was right to bring her in, and it is in fact, usually something physically wrong with the cat. When the vet came in, after a brief exam and a failure to collect a urine sample to test for infection, the vet told me that my cat needed to go on anti-anxiety medication for the rest of it's life. My cat is not a stressed out cat, but the vet refused to take my input. Do not come here if you want your concerns actually listened to.

**Updated to reflect that the OWNER was very accommodating in helping navigate my concerns and running additional testing. Additional testing showed that she has bladder stones, I am so glad I didn’t listen to the vet we initially saw

Suzan Smith

I can always count on the best care for my fur babies at Chester County Cat Hospital. We've been clients since 2000...wow, if that doesn't say enough. Just the best!

Elizabeth Blunt

Everyone is always so kind and caring. Always manage to get an appointment when it's a crisis. Fabulous folow up. My cats love them.