Companion Animal Hospital: Swinamer Sonya DVM - Groton, Connecticut

T McD

Only reason I'm giving 2 stars is because some of the staff is nice. This place is way too expensive. In the past they have administered shots without my consent and just surprise charged me with them.

They over-price their medical supplies 2.5 times the cost. I.e. what I can get online for 14 dollars they charge me 40 dollars for. I do understand that you have to run a business, but they should understand that not everyone is made of money. They already charge an arm and a leg just for simple tasks. Its preposterous.

Ashley Morgan

This past Saturday, our 11-year-old dog went to Companion due to difficulty breathing and laying down Friday evening. While at Companion, when my dog had X rays done, there was no radiologist to read them. From 9:40-1:45 they could not find a radiologist. The vet wanted them to be read because what was seen could have been two different diagnoses. He could not stand. He could not eat. We were told to not take him to Ocean State as they would turn us away. According to our text messages with her, she was still trying to find a radiologist at 1:30 and discuss his case and a possible transfer with Ocean State in Rhode Island. However, according to medical records, Dr. Jensesn already made the call and determined diagnosis regardless of not being confident with his X rays. Companion does not have a radiologist on staff, or access to an on-call one to send records to, especially on weekends. This could be detrimental to other pets.

Four hours later, Moose died less than 30 minutes after being given a medication. He went from borderline stable beats per minute (we were told we can’t go unless it’s over 80 at rest even though he had to have oxygen while at Companion and the car ride was over 40 minutes) to 96 beats per minute. We couldn’t even get him in the car. He passed away.

We have been patients of this veterinarian for over 20 years. We have checked his medical records and while on oxygen, Moose's heart rate was over 120. He was still sent home, with medication, and an emergency vet 40 minutes away. We were given directions of how to proceed and when to take him to Ocean State. In addition, when informed he passed, Dr. Jensen could not spare the five minutes or compassion to call our family because it was her day off. Maybe because she sees death more often in her field, but the lack of compassion has affected our respect and view of Companion Animal Hospital. During grieving, families should be given a call from the vet, especially when seen earlier on the day of their death. I understand she has a day off, and everyone needs time off, but pets are members of people's families.

Please reconsider sending your pets here. Your pets deserve compassion, a fighting chance for survival, and your families deserve respect.

Sarah Gilliam

If I could give this no stars I would. Our bill was $500 and did not give us an estimate before hitting us with the bill. During covid we weren’t allowed inside. They did not run this by us before charging us with hundreds in admin fees and for services our pet did not even need. They stated some services were required but later the woman said they are actually only recommendations. Terrible service. What if we could not afford this? DO NOT GO HERE unless you want to pay hundreds in “Administrative fees.”

JT Tyrrell

I have had to move around a lot in recent years, and have been to several different animal hospitals. This place and its staff really go above and beyond for me and my cats. I have had extremely pleasant experiences with both Dr. DeWolf and Dr. Bender. They are awesome, especially through the pandemic crisis. Would highly recommend.

Jessica F

These guys are awesome. They take the time to listen to you, even when they are behind and dealing with emergencies. I am never rushed out, and they always answer all my questions.

Nick Curcio

Friendly, caring doctors and staff. Have been going to them for a number of years with our pets. We also board our pets at Companion when necessary.

Diane Spencer

I have been with Companion for 20 years and they are an excellent and trust worthy business and Drs. are super

Renalda De La Cruz