East-West Animal Hospital - Lutz, Florida

LARRY WEISS

Nice caring staff. Appreciate the thoughtful care from the vet and her staff.

Was disappointed when I took Lucy to get fixed at a less expensive alternative. East +West were three times more expensive. Easy West would not confirm she had a heart worm negative test. I had to pay for an additional test. I thought that was inconsiderate, considering I am not wealthy. Just not nice. I've reconsidered and will take Lucy to another Vet. ACT, Tampa spayed Lucy. Inexpensive and excellent care. They do all types of Vet services at reasonable prices.

Jess Krezmien

I'm going to start off by saying everyone here is very nice. But I would not recommend them. Their lack of experience and sense of urgency for my dog who had an aggressive type of cancer was an extreme let down. Also, this review is only being made after several attempts to contact them about an issue we had, which they have chosen to ignore. One of the issues was over a simple wrap job that my dog needed on her leg. I was charged $81, and the job was done so poorly that it made my dog's leg swell up twice the size (see pictures), so I had to remove it within an hour or so after it was done. When I asked for a refund, they said they would wrap it again, however, I did not want the same thing to happen again. I taught myself how to do it correctly within 5 minutes. We also had to find out own resources for surgery opinions and cancer treatment options. I had followed up about the refund again, also mentioning that my dog had unfortunately now passed away since she couldn't get the surgery she needed within a timely fashion (the surgery date was over a month after the initial visit, a week after she passed). They were nice enough to send a condolences card, but chose to ignore the part about the refund - so at that point the card was more of a slap in the face than helpful. I mean, it was really just a simple solution to make a terrible situation hurt a little less.

Megan Chromy

Dr. Register is just great! I love that she balances both Eastern and Western medicine. She cares about your animals, and handles them with compassion. The techs and staff are friendly. (Joy is amazing!) Everyone is always smiling! My dogs LOVE LOVE LOVE being there - even my "stranger danger" lab becomes out going. Definitely our "other family doctor." ?

Jennifer D

First time coming here. Got a recommendation from a friend. Dr Register was wonderful...with me and my senior pup. She gave me a clear plan on what we need to do to get my dog healthy. I appreciate her professionalism and sincere concern. I look forward to a great relationship with East West!

M W

Dr. Register and her staff are wonderful. We are so grateful to be with such a compassionate team of people. They have hours that work great for any schedule (they have evening options available). I would highly recommend East West Animal Hospital. I hear stories of people going to multiple clinics to find one that they like. We are so lucky to have found them first and we know our 7 month old Goldendoodle is in great hands!

Susan Keeble

We love Dr Register. Piast wasn't walking on his back leg, instead of automatically wanting an expensive x-ray she felt around and prescribed anti-inflammatory drugs with pain meds to keep him comfortable with a two week followup appt. He is much better now. The staff is always wonderful as well.
She prescribed the cold Lazer procedure that I am sure helped.

Toni Sheffield Thompson

Dr. Register and her staff are great!! We have 2 dogs that we rescued. Dr. R has taken excellent care of them since we got them. One of our pups has high anxiety and Dr. Register goes above and beyond in her effort not to stress her anymore than necessary at her checkups! Office and rooms are clean, office is pleasant and organized. Will highly recommend.

Jeannine Thompson

Dr Register takes excellent care of my pets. She and her entire staff are skilled and caring. We have been taking our dogs and cats to East-West for years and have always been impressed by the level of care.
I especially appreciate how lovingly they cared for my sweet Brutus as he battled a terminal illness. In sickness and health, East-West has been a positive presence for all of my family, human and furry.