1/5
Terrible experience. Procedures and surgery were shoved down our throats. Our sweet pup is 18 years old and they wanted us to leave her with them while they put in an IV, pick her up 2 hrs later to take her to an emergency hospital to have surgery the next day. They were definitely trying to take advantage of our emotions. All we wanted was to make her comfortable. No compassion or empathy, just dollar signs in both the technician with green hair and the Veterinarians eyes. Not once did they ask what we wanted. Not impressed. We could not get out of there fast enough…..but not before we were required to signed a waiver stating we left against their advise. Even our dog perked up as if to say, get me out of here. Absolutely Pathetic!!! Choose wisely people!!! We went to a competitor in Fountain Hills and had an absolutely wonderful experience!
How would you know what we did or didn’t do after we left your clinic? That is private information.
Not once did anyone offer us pain medication, that is a blatant lie and a pathetic attempt to save face. The only thing you offered was multiple procedures and tests, as well as emergency surgery. You tried to take advantage of us in an emotional situation. Your goal was to make a ton of money with no regard for our pets well-being. Since visiting your clinic, we’ve heard numerous accounts of similar disregard. Shame on all of you!