Heartland Veterinary Hospital P.C. - Edwardsville, Illinois

Silver Moon

Took my leopard gecko Cheeto here for a vet visit. We drove over 2.5 hours because they were the closest exotic vet that would see him. He had plugs on his underside that were successfully removed and was given pain medicine to help him recover. The staff here were all so kind, especially the exotic vet and the receptionist who booked his appointment (yesterday) and saw us when we came in(today). The vet gave us husbandry and general care advice without being rude or accusatory and it was so refreshing to hear. She had us in and out in less than two hours and I am so confident he will make a full recovery. He seems a lot more comfortable now and I can't thank everyone here enough for saving his life.

Robert Davis

I’m writing to share my disappointing experience at this veterinary clinic. After taking our pets there for over three years, we've noticed a concerning increase in our dog’s anxiety during visits. Recently, we were advised to medicate her to calm her down, which we did. However, when we checked in, we repeatedly requested that she be examined in our presence. Instead, they dragged her to the back, causing her to hit the door frame.

Shortly after, we were informed that she had bitten a staff member, despite her being calm and lying at our feet before while waiting for her to be examined and after while the vet was discussing the next steps (you can see her laying down in the picture below without even having to hold the leash). Now, we face the unfortunate need to quarantine her and seek another examination due to their refusal to treat her in front of us. This experience raises serious concerns about what happens behind closed doors. Our friendly dog has become increasingly anxious when we step foot into this clinic, and I can't help but feel this clinic has contributed to her distress. We will not be returning.

Brittany Hanford

We had a cat that vomited for 3 days despite our efforts at home. Called Heattland as our vet was closed. They were able to get us right in and took excellent care of my girl and us. The vet (i cant remember her name) sat down with us after the evaluation to go over her thoughts for differential diagnosis and options to move forward. All logical and practical. We were in and out in a reasonable time. Everyone there was so nice and caring!

C A

A great vet for small animal care. I took my guinea pigs (Lazlo and Arnold) in and the Dr was very knowledgeable and explained things clearly. Everyone is so very kind and polite. They’re very caring and clean! If I lived closer, I would bring my dogs here.

Shannon Jackson

I absolutely love this vet. They are so caring. I’ve brought 2 of my pets here now, my dog and my new kitten. They listen to all of your concerns and I couldn’t appreciate them more. They got both of my pets in extremely quick and took such good care of them❤️

Stephanie Crouch

Unfortunately, we needed Heartland to assist our beautiful old girl Maggie in crossing the rainbow bridge. From the moment I called to make the appointment, the same day, the staff was so kind. They offered us as much time with our girl as we needed, and wanted, during each step of the process. Of course we had questions, and the doctor and techs explained every step and answered all our questions so we understood what to expect.

Everyone was so gentle and loving with our Maggie. Each staff member we spoke to was extremely understanding, kind, and respectful. I can't speak highly enough about Heartland and how helpful they were during this time in our lives. Should we decide to get another pet in the future, we'll definitely bring them here. Maggie and our family thank you for making this transition be as loving as it could be.

Brandi Bedinger

I am newer to the area, but had not yet established care with a vet. I am so grateful that I found Heartland Vet Hospital. My sweet boy, Leo, wasn't doing so well and I was in a hurry to find a good vet to examine him. I called with the hopes of maybe being seen in a week or so. By the grace of God, I was able to get Leo in to be seen that day. He was treated so well by all of the staff and they were all so kind. We had a follow-up appointment a few days later for some imaging. Unfortunately, our worst fears became a reality - our sweet dog had cancer. Dr. Hartnagel was so patient with me as she answered all of my questions and helped me understand all of the options. Leo passed away at home peacefully a few days later. Heartland Vet Hospital sent us the sweetest card with sympathies from the staff. I am so thankful for their kindness and compassion during this difficult time. I will be forever grateful for their amazing care.

Ciara Hatcher

I've brought my cat here a few times for different things. They are very caring and nice, they have very reasonable prices and they focus on the problem before worrying about stuff like vaccines being out of date which I think is important. They have decent availability and are very nice and willing to work with you.

Dropped a star because the rooms do not have a table and they will not treat your pet in the same room. They say it's so the pet and Dr aren't "distracted" but I personally find it a bit unsettling.

They also stated that they had never heard of allergy injections in cats... I had a cat that got them for years (not to mention a quick Google search will tell you they exist)