Hometown Veterinary Clinic - Peoria, Illinois

Megan Cullen

We've been clients with Hometown Vet for many years and with several of our pets. I'm very proud of the on going relationship with the staff, care for our pets, and affordability. Dr. Springman has managed our pets annual care and unexpected surgical cares. I always recommend this team!

Dawn Koch

Hometown Veterinary was recommended to me. I'm so glad I went with them. They have taken such care of my baby boy since I got him. The team has even answered my text after hours. My pup has been pretty healthy, only a few times I've had to call with concerns. I love the fact they come to your home. The entire team is friendly and honest and only wants the best for you and your pet. I have recommended them to others as I have had such great care from Hometown.

Terri Patton

I am so happy with the quality of care my cats have received from Hometown Vet Clinic. Dr Kim & Anne are competent & compassionate beyond measure! A++ doesn’t do them justice — they are truly the best of the best!

Autumn P

A friend recommended and after researching them we made our first in home appointment. After taking our 12 year old long hair chi to the same vet her whole life... we weren't happy with their care as she's gotten sick and looking at end of life care. As well as the 30 minute drive that made her anxious. We were so happy with Dr. Springman and Anne. We are watching and keeping her comfortable for now. We are very happy with their care. I feel at ease we have a plan for a very difficult time in our dogs life.

Michael Noetzel

"He is past his sell by date," Those are the exact words the veterinarian chose when telling me that my dog should be euthanized.

But let's back up a bit first as how I came to Hometown Veterinary Clinic. My senior dog, a 14 year old Welsh Terrier, had been getting fussy with his usual groomer. I found that Hometown has a mobile grooming van and I thought that might be easier on him than a car ride to an unfamiliar place. The groomer came and did a great job. It was much more expensive but I thought it was worth it to provide a little comfort to our aging dog.

A few months later he was ready for another cut, only this time the groomer wasn't able to cut his hair at all and instead returned him bathed. She waived the $30 grooming fee, but still left us with a $120 bill. Okay, we knew he was fussy, so we booked an in house grooming session and thought we might as well have the vet check him out at the same time. Upon arrival the vet examined him for under two minutes, in the waiting room, and declared him, "past his sell by date," and recommended euthanasia, because of his arthritis. To be clear, this is not the first time I've had to discuss end of life planning with a Vet, but this was not a discussion. Any anecdotal information I tried to provide was quickly brushed aside as the visit turned into an outright admonishment for having the audacity to allow our dog to live so long. We declined the euthanasia and instead asked for our dog to be groomed, as was intended. She wrote a prescription for anti-inflammatories and we left for the 30 minutes the grooming was to take. When we came back we found they had given him the worst haircut he had ever had in his life and charged us an additional $20 Restraining Fee. So at this point we have spent nearly $200 for this awful haircut, and they had the nerve to ask us if we wanted to tip. We declined, collected our dog, and left. It was easily the most upset I've ever been leaving a groomer or vet, including times in the past when I've actually had euthanize a pet.

So, should you engage Hometown Veterinary Clinic's mobile grooming service? Not if your dog is in any way fussy, otherwise you might end up paying $120 for a bath.

How about their in house service? It's considerably cheaper, which is good, because you likely still won't be satisfied should they decide to stop grooming.

What about the Vet services? Well, I didn't disagree with the Vet's diagnosis but the total lack of bedside manner was legitimately disturbing. This is the hardest conversation you will ever have with your vet, how would you feel if they compared your ailing pet to an old gallon of milk? She might be an excellent veterinarian, but if you have less than four legs don't expect an ounce of empathy.

Holly Bill

As a small business owner, I know how important it is to have positive feedback, as we oftentimes only hear about the negative. So, I have to give a solid 5+ stars to Hometown Vets. I recently moved my dogs to their care after many years with another vet; I was recommended by two of my friends who are animal lovers, who both highly recommended them. I cannot be more thrilled with the quality care I (my dogs) have received. Unfortunately, I have had to call them MANY times since being a new patient, as my elderly dog requires a lot of care. They have been so responsive, attuned to my pets' needs, quick to refill medicine if needed, and always let me know what my expected bill might be ahead of time so that there are no surprises. They have made multiple house calls and have been available for quickly-scheduled office visits, as well. This team is top notch!

Abbie Lenz

Spoke on the phone and they were very impatient and rude. My mother asked if they could text a phone number to her and she was hung up on. Based on that experience alone I would never recommend this place. Completely inconsiderate

Roxana Madani

We found Hometown Vet Clinic after learning about the at home vet services they provide. This was a lifesaver for my very anxious and reactive dog, and we are very grateful to Dr. Springman and Anne for their professionalism and flexibility to work with us from the comfort of our own home. Best vet experience we have had in Peoria!