Lenity Vet Specialists + Emergency Care - San Mateo, California

Krístel Buele

I do not recommend Lenity, having explained to them what happened to my dog, they had her for a long time without doing anything at all, only observation, to remove her, when I spent about 10, 12 hours in the parking lot, I had to pay 200 dollars. I took my dog home and she was better, they were neither professional nor human on their part.

No recomiendo a Lenity, habiéndoles explicado lo que sucedió con mi perro, lo tuvieron mucho tiempo sin realizarle absolutamente nada, únicamente observación, para retirarla, al pasar cerca de 10, 12 horas en el estacionamiento, tuve que pagar 200 dólares. La llevé a casa y estuvo mejor, no fue profesional, ni humano de su parte.

Kristin H

Dr. Carlson saved my dog’s life. Lenity saw us through an incredibly stressful week last week. Our 4 year old standard poodle, Luna, became very ill inexplicably. Luna stopped eating, became lethargic, and ran a fever. The team led us from diagnosis to emergency surgery for a liver abscess, as well as (two!) complementary staple repair procedures when she got through her collar. Dr. Carlson is a fantastic surgeon and owns the practice - it’s not corporate owned like many other places. She gave us a tour of the facility- they have everything there. I will not comment on the price, except to say that now we know the importance of having pet insurance without a cap. Overall, Luna is alive and we are lucky. I trust the team and am grateful for our time there. Apart from the animal care, they are good with people too. I was an emotional wreck all week and they rolled with me and my anxiety like pros. Shout out to Autumn and Brian who were particularly supportive. Thank you!!!

Yesica Perea

I had the best experience with the wonderful Dr. Carlson. She did a surgery on my kitten for a liver shunt, before the surgery she spoke with great patience and affection about the surgery. It fills me with confidence to see the great experience and professionalism of Dr Carlson. All the staff are very friendly and are always willing to help you and answer your messages and calls. In addition, they have very kind Spanish-speaking people who helped me feel better during those stressful moments, such as Maria, Lisa to name just a few of them. Eternally grateful to Dr Carlson for saving my kitten. One hundred percent recommended.

jill k

After our regular vet informed us that our cat would likely need a total colon removal, with a high risk of not surviving the surgery, and advised us to consider euthanasia, we were devastated. However, upon arriving at Lenity, we were reassured that our cat could recover with hospitalization. The staff at Lenity were incredibly kind and knowledgeable, always ready to answer our questions thoroughly. We appreciated the ability to call at any time to check on our cat's progress. After just a day and a half at Lenity, they managed to resolve our cat's constipation, and we were able to take him home with laxatives and a new diet. It's been a little over two weeks now, and our cat is back to his usual self! Although Lenity was quite pricey, the exceptional quality of care made it worth every penny. I couldn’t be happier with the outcome!

Huge thank you to all of the staff at Lenity, you all are awesome!!

Kim McGarvey

I called Lenity last weekend after my recently adopted rescue dog ate something in a bush and started vomiting. The person on the phone was very friendly and said they would see him. The process is efficient and seamless, you check in from your car, complete paperwork and then my dog was taken in. He was examined and I rec'd a phone call from Dr. Zak, also very friendly and explained thoroughly his recommended treatment. Every member of the staff (vet techs Brian and Amanda, I think) was wonderful, so nice, patient and kind.

I really cannot remember the last time I experienced this type of excellent service at an ER Vet and I am so thankful to have found them. After recently moving back to the Bay Area, I was concerned about finding services in this exact type of situation. I had previously used another well know Vet Specialist and did NOT want to go back there since their customer care and services had severely declined over the years. I highly recommend Lenity Vet Specialists and Emergency Care.

Tiffany Amoyen

We had a great experience at Lenity with Dr. Tong for our puppy's surgery. We had found out from our vet that our puppy would need surgery. We reached out to Lenity and they responded on the same day, and we were able to make an appointment for a consultation the next day with Dr. Tong. The entire appointment was seamless. Since they have a small indoor space and are still following COVID protocols, they have you park in a numbered spot, and they'll come out to grab your pet. Dr. Tong was very kind, straightforward, and transparent about the surgery and potential risks. We were able to book the surgery for the following week. Following the surgery, the staff answered all of our questions about how to care for our pup and gave us very detailed printed instructions. The entire experience was very positive, and our puppy is having a great recovery. Everyone we worked with was so kind, communicative, and patient. Thank you Dr. Tong and Lenity staff!

Al R

I had a really good experience with the staff and doctors there with my dog that had a stricture in her esophagus. Dr. A. Morassi did an excellent job and I can’t thank her enough. Someday I’m going to return just to show her how good my dog is doing. Thank you Lenity vet. Specialist.!!!

Veronica Hedlin

My daughter dog name Laila passed away on July 30th,2022 she lived 13 years and was our first dog. We where so sad and we where so lost of what to do. We where received by Staff name Brian he was nice and we felt comfortable and communicated well with us of steps of what they do and price range for ashes of our dog. If you need to take your pet to emergency. I recommend this place and my daughter did take her prior when she was sick of pancreatitis but was to ill medication did not help much. We will forever love and miss our fur baby but I do appreciate everyone in that clinic that helped us with our Laila