Mountain Emergency Animal Center - Blue Ridge, Georgia

Mary Tatum

Dr Richardson was amazing and saved my cats life. She is very knowledgeable and spent time answering my questions both on the phone and in person when we stopped in to check on our cats progress. Our cat needed a blood transfusion for critically low lab values and multiple tests to determine what was causing this. I paid the initial estimate and when I went to pick her up later that day I was expecting to pay more as she was being sent home with two different medications and they had to sedate her more then expected. This was not the case and I actually received a sizable refund. Thank you Dr. Richardson and staff.

Virginia Hogeback

We had to make the terrible decision to put our kitty Spike to sleep early this morning (9/24/24) and Dr. Hill was the most compassionate veterinarian we have ever encountered... ever! When a pet parent has to make a terrible decision like that, the staff's attitude can make or break an already terrible choice. We can't thank Dr Hill and the receptionist/assistant enough for their deep compassion during this time.

Chris Rickey

I was out of town (from Atlanta) and in Murphy, NC and my dog was bitten by another dog. I made the 30 minute drive and was shocked to pull in to a fully packed parking lot at 9:00 pm. I was told that all rooms were full, but they would see is when they could.

It was around 11:00 before we got into a room, but the staff was very good at keeping us informed and taking care of Buster's immediate needs. I thought the charges were reasonable and they provided thorough and loving care for my dog. As the only emergency vet close by I would imagine they are always busy and do the the best they can to meet everyone's needs.

Cindy Santana

While on vacation, our pup fell down stairs in a rental cabin injuring his paw. We found Mountain Animal Hospital open on a Sunday and took him in. What compassionate care. The staff, vet tech and vet were extremely helpful, providing treatment and after care meds and instructions. Saved our pup and our vacation. Thank you!!

Jackie Colt

Had to take our cavalier King Charles spaniel to have a recheck and drain removed after surgery due to an attack by pit bull. They could not have been kinder, didn't charge what they could have and were just a God send in a horrible situation when we were away from our home vet. I am 100% confident our home vet would have charged AT LEAST 5x what we were charged at Mountain Emergency Animal Center.

While we were there, a woman came in with her older dog who had obviously been in a fight as well. The staff was very kind to her and whisked them into triage quickly and efficiently. Again, so grateful to find them when we needed them.

Charley Ward

I do not live in Hiawassee, but I do spend some summers here. Recently, my dog was struck by a car & she needed emergency medical attention.
I called two local hospitals in the area, & despite claiming to be HOSPITALS, they had no compassion for my poor, injured baby girl.
An additional search found Mtn. Emergency Animal Center (MEAC) & Dr. Val Fournier two towns away, in Blue Ridge, Ga.
The Receptionist, Vet. Tech., & Dr. V were incredibly concerned, compassionate, & motivated to attend to my injured pet.
They did a GREAT job on my dog, & made me feel grateful for the attention.
W/o Dr. V, my little Jackie would not have survived.

The initial service was on Aug. 1st. I was instructed to return my dog in 10 - 14 days to have the staples removed.
On Aug. 17 I returned to MEAC to have the staples removed when a whole different Receptionist was on duty. WHAT A DIFFERENCE! This big, barrel-chested woman named Erin, mean as a Wisc. wolverine, was greeting Customers. I had to tell her, in front of a waiting room full of people, she was the most difficult receptionist I had ever seen & I couldn't believe she was greeting Customers w/ such a stinkin' bad attitude.
I waited 2 hours for a 5 minute procedure, enduring Erin's rudeness to other customers.
How can MEAC have someone like Erin meeting the public?

Luke Williams

Took my cat in and they took excellent care of him. Not much more to say but I’m writing this because I wrote a bad review earlier in a fit of anger and emotions. I regret what I did and this review is the least I can do to apologize and thank them for their service.
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They still should provide advice over the phone though

Melissa Derosa

On 6/30/2024, we took our German Shepherd Dog to Mountain Animal emergency around 4:15pm. He was ataxic, pale and had an extremely distended abdomen. I explained to the woman at the front desk I was very worried and asked if he could be triaged because she said they couldn’t ‘look’ at him for at least another 2.5 hours. I explained that I am a certified veterinary technician and we just moved into the area and we didn’t have an established veterinarian yet in Blue Ridge. I told her he was presenting signs of gastric bloat or possible abdominal tumor and he was getting weaker by the moment. STILL she said no one could assess him and ‘even if he is bloating, we can’t do anything about it’.

We lost our precious Shepherd that night after traveling 1.5 hours to another facility. He had a hemoabdomen and splenic mass.

In my 30 years of practicing vet med as a critical care and emergency technician, did I ever turn away a patient. They at least were triaged immediately and critical patients were always prioritized. I am disgusted on the work ethic of this facility and lack of compassion this woman possessed.