Patton Chapel Animal Clinic - Hoover, Alabama

Chelí “Chelí”

Hola quisiera saber si alguien habla español en esta clínica?

Angelica Barboza

Excelente lugar

Rebecca Wildsmith

We love all the staff at Patton Chapel Animal
Clinic. We have used them for a few years and have always had great service. We’ve seen all the veterinarians, they are all great and very caring. They are friendly and I feel like they really care about our 2 dogs Kaya and Buddy. They have always been fit us in when we needed and provide quick and expert care. Could not recommend them more.

Roxanne Brown

2Pac (my pet) and I love Patton Chapel Clinic. Pac is 5 now and this is the only clinic we have ever visited. Everyone is spectacular: Office staff, Vets. and technicians are all my favorites...We are treated well. All of Pac's needs have always been met: (well visits or not- so- visits). Thanks guys!
-You will not regret choosing Patton Chapel for your pet's care.
Roxanne Brown

kendra brookshire

The whole team at Patton Chapel are amazing. We lost our Yorkie in March and their compassion was unmatched. We took our new Yorkie puppy in this week and they happiness for us was palpable! We trust them with our babies and love the service from arrival to exit.

Grace Fuller

Dr. Sam and his team take such great care of my girl. He explains everything in detail, educates on diagnosis, and is extremely kind. I 100% recommend you take your pet here even if you are outside the Hoover, AL area!

Rhashad

Very bad experience.

Misdiagnosis.
We took our animal here because he experienced an emergency and our regular vet could not see him. The intake was lengthy as we waited nearly an hour despite being told they could see him immediately. Our animal was SCREAMING in pain as we waited but the nurse seemed apologetic and we had no alternatives. Once my animal was seen we were told additional exams were necessary which we accepted and paid, though they all were inconclusive. We were sent home with pain pills and told he should be fine in a few days, he was not. As my animal continued to scream loudly in pain we took him back to this clinic and paid again for him to be seen, only to be told the exact same thing.

Overcharged.
We declined a repeat service from the first visit but was still charged, when we took the receipt to the young lady at the desk she became hostile and argued without looking at the receipt. She looked at us, both holders of advanced degree as-if we were illiterate and said, "we removed the charge" although she removed the line item the total included the 'declined' charge. After calmly asking her to calculate it herself THREE times she grew more hostile and said, "it's not worth my time." The overcharge was $60 which was worth our time. A second nurse looked it over and made the correction.

Please check your receipts if you take a chance on this place.

Solution.
As our animal continued to suffer we took him to our usual vet and the problem was solved in a matter of hours. The vet explained how very obvious and simple the solution was and could not explain how Patton Chapel missed it. I can only assume "billing" horrified pet owners is more important than actually solving concerns.

We spent over $800 for absolutely nothing at Patton Chapel. Our vet solved the problem for $50 and our animal is back to himself after two weeks of unnecessary pain and screams.

I do not recommend this clinic at all. There was one really nice nurse and the doctor seemed nice but they were unable to diagnose something other vets called routine and obvious.

Leigh Anne Freeman

This is the only vet I have used with Violet. They take great care of her and make me more calm about leaving her. Most recently I boarded her for a week to visit my son and family in Maine. I packed her food favorite chew toy and bed thinking that was good. They would let me leave the toy or bed because she chews when she is there. Without that knowledge and foresite Violetmay not be here with me. Thank you all!