Pets Eternal Rest - Walnut Creek, California

Kellie Joe

We've had two previous experiences of having our dogs euthanized in our home. In our opinion, there is no other way. This gives the animal and the owners, the most comfortable, positive, loving experience.

We give Dr. Cheryl Ramos 10 stars for the care that she gave us and our 12 year old, 8lb Chihuahua Terrier Poodle mix dog, Ringo today.

Dr. Ramos was professional with her communication via text and face to face.  Most of all, she was so caring, compassionate and kind with my wife and I as well as our dog Ringo.  My wife is a hospice nurse and knows about the type pf bedside manner people in our situation deserve and need.  Dr. Ramos was right on point with ALL OF IT!  We felt so comfortable with her and we felt that Ringo received excellent care from her. She was so loving towards all of us. We were all in good hands with Dr. Ramos.

She explained the process step by step. She gave us as much time as we needed to say our goodbyes to Ringo. We never felt rushed. Everything went smoothly and naturally. It really was a beautiful way for Ringo to transition.  We had him on his favorite couch outside next to our koi pond. We had meditation music on. Ringo had on his favorite sweater and his passports to heaven.

We will be recommending Dr. Ramos to EVERYBODY!  She has been doing this for 30 years and in our opinion, she is the BEST of the BEST. We will keep calling on her for all of our animals.

Lanay Morrison

It's never an easy decision to say goodbye to our fur babies. I contacted Cheryl when I knew that the end was inevitable for my sweet girl. She was so kind and took the time to answer all of my questions when I felt as if my vet was being dismissive. She really went above and beyond to accommodate me when my dog had taken a turn for the worse and we needed to put her to rest sooner than expected. Cheryl is kind, communicative and very methodical in her approach. We opted for in home services. She took the time to explain everything she was doing and to make sure that the dog was comfortable. I opted for cremation with remains returned. My pets ashes are stored in a beautiful custom engraved box with her name on them. Cheryl even was kind enough to include a condolence card and she also used a portion of the proceeds as a donation to the charity of our choice. She is a wonderful person and I highly recommend her.

Julie Daly

It was a heartbreaking experience losing my beloved kitty (rescue) of 12 years. Fortunately I found Pets Eternal Rest when it was time to let him go. The Vet came to my home and took the time to learn a bit more about my kitty. The Vet was kind, compassionate, unhurried & gentle. Pets Eternal Rest’s gentle, knowledgeable manner removed any doubt that it was too soon. Thank you Pets Eternal Rest.

Kim Hoang

I would give Dr Ramos 10 stars if I could. I had one of the toughest week of my life , after setting the appointment to put my 15 year old dog down. I was filled with doubts, stress, sadness , guilt , basically all of the grieving emotions. When I met Dr Ramos I instantly felt at ease. Her professionalism, caring, and compassionate ways really made one of the hardest times a little easier. She helped me feel at peace with my decision and I believe my dog and my kids needed that. I was calm so my kids were also calm and was able to be there as well for our dog’s last breath. Today I picked up his ashes and more sadness came, but I felt comfort knowing Dr Ramos and her team took great care of him. I’m so grateful for this experience with Dr Ramos and I would 1000 % recommend her to anyone.

Catherine Gaballa

My family and I cannot even begin to thank Cheryl for her loving and kind ways.
We had to send our Lola off to a better place on Saturday and Cheryl was a complete angel.
She did us a huge favor by coming to our house on a Saturday as one of our sons had to fly home. She normally does not work the weekend as she has her own family.
She explained the entire process beforehand and during the procedure. It was the most beautiful experience all around. She gave us our space to say our goodbyes and she was so tender and loving. If you have to make the awful decision to put your pet to rest then really don’t look anywhere else. What a lovely woman!!

Huan Jin

Doctor Cheryl is a really nice and caring person. She is willing to come in the same day when I text her in the morning, since my cat suddenly in the worst condition. She is really nice and patient, explained every step that gonna happen, gave plenty private time to say goodbye to our dearest! I feel my dearest is well take cared at the last moment of her life.

judith renworth

Cheryl has been once again so very helpful. We appreciate her kindness and sweet spirit.

Vicky Everett

Cheryl came into our home to put our dog Bear to sleep. She was so caring, understanding & gentle with our little one. I would definitely recommend this company if you’re ever in that situation of needing someone to put your animal to rest. It was so much more private this way for my husband & me. Thank you Cheryl.