Purrfect Health Cat Hospital - Lone Tree, Colorado

Will S

I don't think most people would wanna take their cat somewhere the staff blatantly lies. I called 12/19 to specifically ask if boarding was available to non clients, I was told yes its available, went through everything, cost, availability, how long, etc. Told them I'd call back after we confirm its the best option. Called 12/20, was told the complete opposite. Even spoke with the owner on the subject in early 24' and was told they offer to non-clients. Strange incident, would recommend literally anywhere else.

Kimberly Pasco

I DO NOT recommend this practice. My cat Mili Moo was diagnosed with diabetes in September. The vet recommended a new oral medication but because of the cost I asked if it was safe to try the RX diet first to see if that made a difference. It did slightly but after an episode of pancreatitis it should have been explained to me that medication was absolutely necessary. I brought her in for follow up, and regularly called with updates.

Because Mili was not eating well I brought her in yesterday 10/31 to check glucose, BP and to see if she was constipated. She wasn’t but she was in a diabetic crisis. The substitute Vet that day was absolutely awful over the phone and made the assumption that I was not going to treat her diabetes. That was never the case, I only tried the diet first because of the cost that I was quoted. This vet even said I might as well euthanize her. I started to cry and became very upset. After this awful conversation, I decided to go pick Mili up and rush her to the hospital. She was in terrible condition. The substitute vet was going to give her insulin and send her home with me, if I had done that Mili would have died! Not only was this vets bedside manner and communication style awful, she never treated Mili the entire time she was in her care. At the very least she should have put her on IV fluids to transfer her to the ER. Mili was extremely dehydrated and very sick. It’s incredible I paid $310 for Mili to not be treated. I honestly think under the circumstances that visit should be refunded for the lack of care. The ER requested multiple times Milis records and the labs were not sent. The office had 2 hours to send records. When the ER reached back out, the office was closed. They had to repeat all the labs and this delayed her treatment as well.

When Mili was initially diagnosed with diabetes, I was told by the doctor that the new oral medication was $100/mo but you have to pay for 3 months up front. That cost caused me to pause. I was told that it was the same price as insulin. This was not true. A vial of insulin is regularly $200/ vial and a vial lasts 4 months, the ER vet confirmed. Insulin has gone down from that regular price. Long acting insulin today was $77/ vial and with a coupon it’s $35/ vial. That is a big difference. I feel that the vet at Purrfect Health was dishonest. It resulted in delayed treatment and now a hospitalization. She needed treatment sooner. I did not realize that insulin was affordable and I was not aware of the dangers of not treating quickly. Now my cat has an ER bill of 4k. Let’s pray she makes it. Whatever you do, do not trust Purrfect Health Cat Hospital.

Calee Parker

We adopted our two cats from a shelter last year and decided to take them to Purrfect Health Cat hospital for a wellness checkup. We immediately loved the staff and doctor that worked there. They are very kind and knowledgeable. One of our cats is very shy and they did a great job handling her with care. I highly recommend making this place your primary care.

David Grant

HIGHLY RECOMMENDED! Took my baby, Chip in this morning for mass on his back foot pad and Dr. Holmes and her techs were awesome. Very caring, professional and explained everything in great detail. My cats health is VERY important to me and they could not have done a better job. I have finally found the "perfect" vet for all my kids needs. THANK YOU!

Madison Rose

i dont like to leave bad reviews, but i think it's important for pet parents to be informed of all aspects. the good is that i believe the vet is very knowledgable, and did a good job in diagnosing my cat's cancer. the bad? they are very rough with the cats. my cat is a very gentle senior girl. they scruffed her as soon as they started despite her being her gentle self. they scared her so bad she hissed at them and tried to run away. a behavior ive never seen her do. i know literature says to step away from scruffing cats. i hope this vet does so. esp when a cat is being compliant and gentle.

Stephanie Jung

Cannot say enough goods things about this place. My senior cat got a UTI over the weekend and we took her to an urgent care vet who incorrectly diagnosed her. Called Purrfect Health first thing this morning and they went above and beyond to get her seen and taken care of on a busy Monday. Every communication I have had with them has been kind and compassionate and it's clear they really care and really know what they are doing. I highly recommend them!!

Jess Richardson

My little dude passed away in late October ‘18 and I’ve been meaning to leave a review ever since. All the people here are GREAT. All very genuine, loving cat people, and very understanding to the grieving owners. From the moment I first brought him in to be checked out to the final time I had to have him put down, I felt like this was the right place to take a sick cat. Super appreciative of the people here.

Adele Faiks

Dr Ortloff takes great care of my kitties. And the cats appreciate that there aren't dogs in the office