Servpro of Lake Forest South & Laguna Woods - Lake Forest, California

Dimitar M.

I needed Servpro services twice in the past 2 years (for 2 different water leak damages). The first time, they were recommended to me by the insurance company. The repairs that the Servpro guys performed were excellent. That’s why I contacted them directly the second time I had a water leak damage. Their guys did a great job again. Really “Like it never happened” as it says on their company vehicles. The technicians show up on time as scheduled and perform the work thoroughly. The people in the office are very helpful and I could get hold of them any time, even on weekends. They also recommended me a plumber who was very good. Hopefully, I won’t need their services again, but if I do, I’ll definitely call them again.

HOOTAN F.

What can I say about Sabrina and Ricky? They are really great at their jobs and they run a fantastic team of people. They came in and did a great job helping me a remediation job and were quick and efficient and customer friendly and oriented. When you’re already stressed out dealing with issues in your home, it’s nice to have people who will walk with you at your pace and actually care. Thanks team.

Kimberly S.

Servpro has a very customer oriented approach. Ricky, Glenn, and Carlos were very thorough in their work, following up on checking moisture levels and other areas of concern. Sabrina and others in the office always advocated well on my behalf with my insurance company and communicated with me in a timely manner each step of the way. I highly recommend Servpro!

Shahrzad A.

usually I don’t have time to do reviews, unless I really satisfied or get very disappointed, however this company did their job above my expectations.
They taking their business seriously,responding so fast,and most importantly they really value your time.i had a water heater leaking problem, and area was damaged with muld and when I called them they act so quickly,and during processing time I have talked to Mrs Sabrina couple of times ,she is so professional,and she always paid attention to my request ,also I’m very impressed with the gentleman who completed the job,with the beautiful results, the area now is dry ,clean and free of muld ,and ready for the next steps.
Thank you to the hard working gentleman ,and thank you to the company for being so responsible to your customers.

Alan G.

My review is a few weeks late. Nonetheless I can't express the service and professionalism I received from Servpro after the water leak occurred. From the office team (Sabrina) to the field team (Rick) the process was seamless from start to finish. Simply put the team at Servpro just made it simple. I would highly recommend Servpro to anyone that is dealing with water damage.

Jorge E.

ServePros mitigation team was amazing all around. They were on time, very professional, and completed the mitigation work expeditiously and with great care. Thank you for the excellent service and work. Would highly recommend ServePro to anyone looking for some home improvements and mitigation work.

Thomas F.

For the second time in three years I have engaged the services of ServPro of Lake Forest South & Laguna Woods for both remediation and reconstruction projects on my home. I had the pleasure of working with a number of the same office staff along with painters, plumbers, carpenters and those skilled at installing wood flooring. Across all these disciplines I uniformly found capable and professionally skilled workers each of whom understood what was required of them and all tasks were executed most competently and with a friendly disposition. Thanks to the skills and hard work of Anthony, Caesar, Xavier, Carlos, David, Glen and Diko who as Project Manager kept things moving along on schedule. Office staff Sabrina and Philana were exceptionally professional in answering my requests and sometimes demands as they undoubtedly juggled with multiple projects and finite staffing. My wife and I were well pleased with the overall performance of the ServPro team.

Tom Foley

Mark A.

Servpro reminds me of when I was young and everyone, I mean everyone, in an organization had the common goal of serving the customer to the best of their ability. Every person I had contact with kept me informed throughout the process and took care of everything they claimed they were going to take care of.
Although all contacts were A+, I must specifically mention one of their brightest stars; Sabrina is amazing!!! Thank you Sabrina and thank you all. If anyone is reading this for the purpose of making the decision of calling Servpro or not, you are done searching …make the call.