Timpanogos Regional Hospital - Orem, Utah

MARIA A. G. R.

En recepción no hay apertura para buscar una persona que traduzca. Muy mala atención en Recepción. Por lo demás el servicio es excelente.

Claudia U.

Los enfermeros fueron muy amables .

Amparo N.

Muy bien

Sandra R.

Personal muy cercano, trato incomparable, siempre presentes, todo lo necesario para que se sienta acogida

Hector M.

La atención de todo el personal médico fue excelente. Su amabilidad con mis familiares igualmente.
Muchas gracias y que Dios y la Virgen Maria los bendiga a todos ustedes.

Kaitlin R.

I would say I had a 10/10 experience! For having an emergency c section this was an exceptional experience. All the doctors and nurses were so attentive to detail. I also loved my nurse anesthesiologist. My surgeon who I never met before put me at ease and did a great job! We will be back for repeat c sections hopefully with Dr. Buckner.

Karen

My first time at Timpanogos and it was a very pleasant experience. Everyone was nice AND kind. Thorough and helpful. My SO waiting on me said it was a great experience from his perspective too. We left a note behind thanking them for their help on the dry erase board. They were also so nice to have sent us a Get Well Card in the mail. It was a nice surprise. Thank you Timpanogos staff for taking care of us!

Samantha C.

I will never go back to this hospital again. I delivered my fourth child there almost 6 months ago, and it was the most terrifying experience. I’ve never felt more unsafe as a patient. I suffered a postpartum hemorrhage from retained placenta, and lost more than half of my blood volume. It took 34 hours from delivery to treatment and that whole time I was bleeding profusely, passing massive clots, and saturating those big purple pads. At least hourly, I showed my bleeding to my postpartum nurses and they did not weigh the pads or worry about the amount of blood loss. Every nurse was very kind, but seemed quite inexperienced. By the time the alarm bell was finally rung (by my insistence alone), it was over 24 hours past delivery and I’d lost an alarming amount of blood. Even then, it took another 6-7 hours to finally solve the problem and remove the retained placenta. This should have been caught within 2-4 hours of delivery. I spent the next two days stuck in the hospital, getting several units of blood to combat my critically low lab values. My nurses did not know how to give blood or how to chart it, a fact that they openly discussed in front of me. I couldn’t wait to get out of there because I felt my life was truly in danger.

I say all this as a nurse myself who understands the demands of the job. There were several instances that I noticed mistakes in my care and medication administration. My only reasoning for this happening was that the nurses were not trained appropriately, especially in emergencies, and were caught up in a checklist mentality of patient care and did not think critically about what was going on. As postpartum nurses, they should know about warning signs of hemorrhage and when to quantify blood loss. I will never ever step foot in this hospital again and I’ve spread the word to all of my friends. I’ve considered filing a malpractice lawsuit.

Administration needs to seriously reevaluate nurse training and continuing education. If I would not have had the knowledge I do, I don’t think I’d be alive today. I pray this same thing doesn’t happen to someone else.