VCA Capeway Animal Hospital - Fairhaven, Massachusetts

melissa melo

Went there today for an emergency visit for my kitty. Staff were very pleasant. Would definitely recommend Dr Erin Oakham. I was hesitant at first due to reviews but once going in i realized that there was nothing to worry about. Payment is flexible and didn’t feel pressured by them. my kitty is feeling better already! Will be returning and recommending them

Rhonda DeCouto

I never feel pressured to do more than is needed, however I am always provided clear guidance and feel confident to follow the recommendations. My pets see Drs Jay and Rocha, both are knowledgeable and engage with me in a way that I understand. I trust them and consider them a partner in my pet’s health.

Melody Borden

Great care and compassion for my dog. Love Dr. Jay and all the staff. I have been coming to this place for a very long time and will not trust anyone else with my pets. Thank you Capeway Veterinary

Ron Burke

I have been taking my pets to Capeway for so many years, I feel like Dr. J and staff are part of my family. You couldn’t ask to leave your pets in better hands. Everyone there are top notch. Always friendly and reliable. I wouldn’t change a thing about Capeway.

Rachel Cesarini

We returned to this vet after the good experiences we had with our previous cat, Edwin five years ago. My cat was sick and not acting right. We called and told them EXACTLY what was happening with him and they told us to come in later that day. We brought him in and they did $1800 worth of tests. We were told they couldn’t be sure what was “in his stomach” and we should return the next day for repeat imaging.
We went back the next day and $500 and the repeat images later, they repeated that he had unknown material in his stomach and needed to be transferred to an emergency vet. We then took him to buzzards bay. Then we saw the reality of the situation.
After 1500 of tests and medicine at the emergency vet there was NOTHING wrong with his stomach it was pancreatitis. Medicine and he would be fine.
I thought my cat was going to DIE based on the feedback from Capeway and they took advantage of my vulnerable emotional state to basically rob me. We don’t have a lot of money. As a teacher I used literally everything I had convinced my cat was deathly ill because of the “make a buck” mentality of this office. I feel robbed and taken advantage of. All set with this place, even though most of the staff seemed friendly clearly had no idea what they were doing.

FORGOT TO MENTION: they never sent the imagining that I paid for to the emergency vet and never returned the calls of the vet so I had to pay for new X-rays. What a joke.

Update: When they commented below I did reach out. They called after I emailed and tried to gaslight me into thinking I didn’t understand the reports, insulted my intelligence, and Cindy was extremely rude to me. I sent evidence of his diagnosis from the other vet which they say they never saw that diagnosis written down in any reports and have not heard back since. Don’t take the “we’re sorry reach out and we can fix it” comments on all the negative reviews as really resolving anything.

M V

Be careful with this place as I believe they are committing fraud. I reached out to them a few weeks back and left a voicemail for their manager Cindy and advised it was a possible legal matter but never heard back. Back story is I was contacted by a pet plan I previously had, that a claim was filed by this facility. First it was under my deceased dog's name. Second it had the owner as my niece's name. Third this facility is in Massachusetts and I live in Florida and never ever lived in Massachusetts. And also the claim was filed for some lengthy services and oddly enough had an employee discount applied and was posted by their supervisor Wendy. Since I have not heard back from them I will be looking into further legal matters and the Better Business bureau. I believe that either the manager is aware of it and that is why they have never reached back to me or the office staff avoided giving her the message to cover up.

Johanna Correia

Amazing staff, kind doctors and assistants. Thanks for taking care of my king loki for a few years and for helping him cross over the rainbow Bridge. The care and compassion was so appreciated. Highly recommend this place. Wish I could give you 10 stars.

Samantha Lawrence

Our dog, Pixel, recently had surgery and we could not have asked for a better care team for her. Dr. Walsh preformed the surgery and afterwards, checked in with us by calling us directly a few times in addition to the office calling. She is so kind, compassionate, and absolutely cares. Michael was the vet tech with us multiple times and was so gentle and extremely patient with our dog. Thank you so much Dr. Walsh and Michael! We appreciate you more than you know.