VCA County West Animal Hospital - Kankakee, Illinois

Joe Kolosky

Zero stars is what this place should get.

This place has gone down hill over the last year. I picked my dog up today from a procedure and she was soaked with urine. They left her sitting in urine and never checked her or cleaned her up. We will be filing an official complaint and switching to a different Vet Clinic that actually cares about the well being of your pet. This was absolutely uncalled for. When we called there they gave us a febible excuse, oh we did not realize that. DO BETTER

Karen Regnier

These are the most caring and compassionate people. We have had to bring two of our dogs in and they could not have been nicer or more accommodating. Can not recommend enough.

Kelly Chandler

I absolutely LOVE VCA COUNTY WEST in Kankakee, Il! We have 2 dogs that we’ve been bringing them to since they were puppies ! One of our fur babies isn’t quite “ normal” we got him when he was only 2 weeks old . He was raised by humans and it shows . He has HUGE HUGE anxiety and fear that everyone is out to hurt him or us , his mom and dad ..He’s very scared when it comes to “strangers” and when he’s scared he sometimes can even act “ aggesive” . Anyway , our baby ( he’s 95 lbs ) had a seizure.. still unknown why.. all his blood work came back normal.. but I just want to give a HUGE thank you to his tech , Melinda Montgomery, otherwise known as Mindy .. she made this difficult visit so much easier by being very knowledgeable about Migo’s anxiety issues . She was very comforting to Migo and made him feel more at ease. And Dr B was also amazing !!! She also saw Migo’s fear and handled the situation so well !! We didn’t even have to put a muzzle on him ! I can’t say enough about VCA county West !! I love them !! Highly recommend!! The black and white one is Migo ! But thank you again Melinda and Dr B !! You guys have one of the hardest jobs ever ! You never know when a bite is coming . I will always bring my fur babies to VCA !!

Lauren

The staff at VCA is phenomenal. They were always willing to take the time to explain all options available for treatment, and I never felt like they were pushy. They took wonderful care of my Louie every time we had a visit. Unfortunately, Lou passed last year, but VCA is still at the top of my list. I will be bringing the newest feline addition to our family to see them soon!

Veronica Gomez

-0 stars ..They Steal your money . By signing contracts ! Will end up paying over $1,000 just to get cat spayed and a couple shots LOL!!!!

Kyle H

This used to be a great clinic. Now the prices are absolutely outrageous. When I asked why the bill was so astronomically high, they flat out lied and said my fiance indicated that we did not need an estimate. This is on top of the $637 bill we had just paid a couple weeks ago for another one of our pets. Never again.

shy bishop

charging people over 1000 dollars for shots and a spay. outrageous prices and they lie about a lot of costs. pocket pinchers

Jessica Morris

I really can’t say enough good things about VCA. All the staff are super friendly and helpful. A special thanks to Dr Piatt for being there to guide us through our journey with our pup. She has so much compassion. Thank you all!