VCA Miracle Mile Animal Hospital - Fort Myers, Florida

Duniesky Infante

Sus profesionales son muy buenos

Amanda M

It’s taken me some time to gather up my thoughts to review this clinic. I am deeply disappointed with the way my recent (and last) visit to VCA Miracle Mile was handled. My beloved senior pet was in severe distress after Hurricane Milton and needed assistance passing and it was clear that euthanasia was the kindest option to prevent further suffering. However, when I asked for assistance in ending my pet's pain, I was informed that the procedure couldn’t be done due to their exorbitant prices and my financial constraints at the time.
I understand that veterinary care can be costly, but when a pet is suffering, I believe that compassion and care should come first. I left the clinic devastated, with my little dog seizing and slowly dying, feeling that my pet’s well-being was disregarded in favor of financial considerations. It’s heartbreaking to think that a clinic that is meant to provide care and comfort could turn away an animal in need due to money. I never made it past the front desk as I was in tears with my little dog on her side actively seizing, foaming at the mouth, and crying in agony in the lobby, which was full of clients and their pets.
While I’m sure this clinic offers good care in other circumstances, I cannot recommend them to anyone in need of urgent or end-of-life care. My experience has left me questioning the values of this practice.

RIP, my little best friend. We’ll meet again soon.

S S

Been taking my little 3 1/2 half pound baby there his whole life over14yrs. I made an appointment to have him groomed and they called because he hasn’t had his latest vaccine which I explained to them that he literally does not go outside and it his age now that’s very dangerous. I know dogs that have died that are not as old so they canceled my appointment very sad, considering they’re the only vet that he’s gone to his whole life for almost 15 years. This place is not compassionate and heartless to turn down a 3 1/2 pound baby that’s 15 years old because they don’t have latest vaccine All other vaccines except for this latest he doesn’t have and they’re denying grooming. I noticed in the past few years this place Has changed and focused on making money, adding things in there all about making money and less of care and compassion.

Mandah Lento

I take my almost 16-year old cairn terrier here for his basic care, and this weekend we ended up at Colonial Animal Hospital because VCA is closed on Sundays, and he was straining to urinate. The experience there very chaotic and stressful. I setup my dogs procedure there and woke up Monday just knowing I should not take him there for the procedure. I called VCA first thing, they put Dr. Bradley on the line asap and she explained everything in a way that made me feel calm and trusting of where I was about to take my baby. Their office seems to run smooth with everyone being very kind and knowledgable. They showed me where he would be staying, explained the paper work in a non-overwhelming way, and called me to update me on him multiple times. Dr. Bradley texted me this morning asking how he was. And had him come in for a check where they accomodated him by coming out to the car. Highly recommend! Most importantly my guy made it through his procedure, which I was very nervous about! 10/10!

susan mclean

My dog needed biopsy on a big hard mass because she is limping and we don’t know what it is.
The needle biopsy was over $200 as expected and the results were to come in 7-10 days. 36 hours after the vet visit I received a text: Results of Biopsy:the dog has red and white blood cells and we don’t know what the mass is. Get more biopsy’s and we will give you a reduced price on the next ones.
I requested they email me the written results and got no response. I asked that they call and I received no return call.

Please know that after reading this, their manager got in touch with me and Lulu went to see them a second time.
The vet spent time with Lulu, she straightened out the vaccine and paperwork problems and she is ok to travel now.
Regarding the mass on her leg, we did another type of biopsy and now we have a good idea of what it is and have a couple of options on how to handle the situation.
I’m very happy they took the initiative to contact me to solve the problem and we will continue to use their services.

Barbara Fallisch

I cannot say enough praise at my experience tonight. My fur baby Zoey is 14 and she has been under the weather and I know the time is coming to make tough decisions. Sarah was absolutely amazing and so patient, kind and compassionate; my Zoey is a tough cookie and Sarah won her over .. Dr Bradley answered all of my questions and made me feel Zoey was in good hands. When the time comes to help my Zoey over the rainbow bridge, Sarah and Dr Bradley and staff are my first choice to help guide me through the process.

Rebecca Little

If I could give less stars I would. My puppy was diagnosed with giardia and given the appropriate medication. Then when we went back for her check up I asked for a fecal test to make sure the giardia was gone. I was then told it wasn't just giardia. I asked the vet what else she had and the vet had to leave and find someone else to tell her what my dog had. Apparently she also had coccidia but I was never told that. So we schedule a new fecal and when I go to drop off the sample for a test it's over $100. I can walk in at another vet get her tested as a walk in and pay only $60 and I did. We will never be back and as someone who works with dogs as a career and is asked on a regular basis who i'd recommend, I will make a point to tell them never a VCA, especially Miracle Mile.

E Lynch

Every single person I spoke to was so pleasant and kind! I had a terrible experience 2 days prior somewhere else and this place was such a relief! They listened, they made suggestions, the doctor asked me how I was feeling and how I wanted to proceed. They didn’t try to get me for $1000+ in tests for a 16 year old cat! The first thing she did was pet my cat and offer him treats which he ate right away after not eating for several days! Everything was explained so thoroughly. The team today was amazing and I hope everyone has the experience I had. We’ll see how the follow up goes! I hope I get to go back with a happy kitty and good news!