VCA Pet Medical Center - Temecula, California

Ema Nieto Gallegos

Took my daughter Mia in for eye irritation and everyone was very kind. I called first thing in the morning for a same day appointment and a couple spots were available, on a Saturday. My appointment time was honored and they listened to all my concerns. What I truly felt comfortable with was they didn’t try to shove down your throat unnecessary tests and exams. Throughly explained the treatment plan and different options. The pricing was reasonable. Will be coming here again when needed. Thank you!

Ilona Munton

VCA Pet Medical Center have looked after my dogs for 4 years. Under the care of Dr. Corso and Dr. Steenhard I have had exemplary care. Couldn’t wish for better care or service!!! Also their staff is caring and very organized!! Wouldn’t dream of changing Veterinarians. My dogs are never nervous going to visit their doctors!!

A

The team here is amazing! My little pup has parvo and Dr. Lee, Hannah, Kaylan, Asha, Rebecca, Erin, Marcus and Bridget have taken care of her in the best way possible. The kindness and care of attention makes this place special! Thanks to VCA Pet Medical and team my pup has a fighting chance due to their quick action. I appreciate the time they took to explain what was going on and what my options were. Thank you!

Tara Saour

AWFUL customer service the receptionist name was Katelyn or Kelly I don’t know something along those lines. I called for medical records ( yes my dog hasn’t been here in some years) I was told it’s been long so they’re inactive, ok… that’s reasonable. Then she prolonged the conversation to say “ Usually there is a way I ca pull up old medical records but it’s not working” Then proceed to let me know she needed to go on hold so I said that was fine. I waited for a while and I heard her comeback and proceeded to hang up. Like Ok just white lie and say you tried and still couldn’t.

Veronica Aki

They're a complete ripoff!!! They quote you one price on the phone then they keep adding stuff when you get there!!! They should have been transparent from the beginning. Then they stated that they needed to see the dog for a check up and it was supposed to be already included. With the six hundred dollar charge!! My sister took the dog there for me , they go behind my husband's back and ask my sister if no they want an additional service When the dog didn't really Need it!!! They'll take advantage of you if your gullible enough!!! They're worse than a mechanic shop that's dishonest don't go here ever

Pepper Ann

Update! Today I had to put my beloved sweet boy down. His pain, had grown immense and his extremities started to betray him. I’m updating everybody because I just want you guys all to know that Dr. Corso and her office manager was fully willing to let me spend all the money that I had knowing that my dogs, life and quality of life was not gonna get any better. Luckily, I had the wherewithal to consult another vet who suggested that we not put our sweet boy through such a traumatic experience, knowing that he was at the end of his life cycle. Beware when you take your dogs here they’re sweet at first, but their only goal is your money and to those of you who don’t share this experience I’m glad for you. I really wish that I did not have to share this experience with anyone. Needless to say, my remaining dog will be seeing a different vet.

Dr Corso only cares about the money : here are a few correspondence between Me in the office manager, when my dogs face swollen and then exploded. They didn’t care about giving him any antibiotics they said that they would do no good. I had to call back and ask if we could give him pain medication, and that was all now keep in mind my dog is almost 14 years old, and she wanted to perform all surgery on him, knowing that his lifespan wasn’t much longer than what it was when I informed them that I spoke to another vet who did not think that it was a good idea to put a dog is that age under that type of stress? They went radio silent and before that office manager was telling me about how I could get a discount how my dog would be in great hands, she would even on occasion check on the dog, but once I let her know that I had spoken with another vet, it was radio silence here are some of those correspondence Hello, this is Alana from VCA Pet Medical Center. I just emailed you the estimate for dental with extractions. Dr. Corso wanted to give the estimate including 2 extractions, but wanted you to know that if there are any additional recommendations, she would let you know while ————is under anesthesia.

I did ask if * would be a good candidate for Care Club Senior Paws with dental, and she said yes. This would allow you to pay over the course of 12 months for the dental, but would not cover the cost of the the extractions.

The Care Club plan would also cover unlimited exams, all core vaccines including the influenza and leptospirosis vaccines. —————- would also get sedated chest and abdominal x-rays, a senior blood panel, urinalysis, fecal test, and blood pressure check.

I can email you a digital brochure that provides more details. Total per month for everything I mentioned above is $132.91. Please let me know if you have any questions. Thank you.

Alana, CSR Sup VCA PMC

Natalie Alferez

This vet is amazing. They were able to fit me in immediately, even as a new client, and took excellent care of my fur baby! I’m extremely satisfied with their service. I also have to add that every staff member I had any interaction with was so kind! I have 4 pets and I will be switching them all!

Thanks for the quality service!

Kathy Duguid

Pet Medical Center is a TOP of the line veterinarian clinic. Everyone in the office is professional, welcoming, caring and efficient from Dr. Bach, Chris the manager, front office personnel and the technicians. I have been going to this clinic for over 10 years. They even take the time to hug and pet my dogs when they come in. I have never had one bad experience since I have been going there. I go at least 2 times a year with both my dogs. They have been in for checkups, shots, surgery and dental. I cannot say enough good things about this team of professionals and Buddy and Duke agree with me. THANK YOU Pet Medical Team for caring so much!