VCA Pinnacle Animal Hospital - San Jose, California

Matt Lautsch

These guys are the BEST! I took my kitty in, as she was very sick. They told me the news I didn't want, but gave her some booster shots so i could spend 1 more day and night with my best friend. When the time came, we went back and they let me hold her as i said goodbye. Days later i recieved a condolence card signed by the entire office. I'm crying as I write this, but will forever be thankful for the wonderful staff. Thank you for making one of the the hardest things I ever done in my life go a bit easier. PP and I are very thankful.

John Castillo

After trying various vets in Saratoga, Campbell, Willow Glen, we finally found a vet we trust! Hidden away in the small shopping center, I’m so glad my wife found this gem! The staff at Pinnacle are incredibly helpful and care about each of their clients. We’ve had a few reasons to visit this vet including getting standard shots for our pup, a scratched cornea, documentations and special shots for moving away to a different state, etc. They’re extremely knowledgeable and careful to do thorough examinations. They even have a side entrance/special room for animals that might have a contagious disease or illness so that the others aren’t exposed. We’ve moved out of state temporarily and miss our vet so much!

Thomas Gelder

Pinnacle is extremely cat friendly. Dogs and cats have a separate entrance the office has walkways for your cat to explore and use to get acclimated. The staff is friendly and takes the time to answer all your questions and concerns.

Easily the best vet I've ever been to.

Sara Palomares

I lost my sweet kitty Lily a few weeks ago and it was devastating. Amber and the staff at Pinnacle were so supportive and helped me through the process of having her cremated while I was a sobbing mess. They made an awful situation as easy as possible. A few days later I received a handwritten card in the mail with their condolences. That meant so, so much to me and I keep the card next to a framed picture of my sweet girl. Thank you for treating me with kindness and compassion during a very emotional time.

Curtis Shimamoto

Scruffy actually goes into their door willingly! I've never seen a vet that didn't scare my dogs, but Pinnacle somehow isn't scary. That alone speaks to how great this place is I think.

I think the first time I took Scruffy here, he was more frightened than on his subsequent visits. He seemed to recognize the smell as something bad at first, but their wonderfully pleasant, gentle, and kind vet techs, vets, and other staff quickly made him feel a bit better. I feel like it was mostly just the energy they put forth that he reacted positively towards.

But the Easy Cheez on a pretzel stick is what cemented Pinnacle into the positive side of Scruffy's mind I think. He's not even food motivated, typically refusing to eat anything in public places, but I think we can all agree that the Easy Cheez Pretzel brings comfort to us all! I'm sure their extra gentle and rather quick shot skills, along with much positive attention, also might play a role... but I'm giving it to the Easy Cheez Pretzel here!

tl;dr This is a great group of doggo doctors and doggo doctor helpers. 10/10 Scruffy recommends. Be sure to ask for the Easy Cheez Pretzel!

(I've included a picture of Scruffy at work because digging through my pictures for one from the vet was more difficult than I'd thought... so that's what you get! Same Scruffy though.)

Kimberly Kinner

Dr. Shah and Dr. Watson are absolutely amazing. I’ve been taking all of my pets here for years (4 kitties, 2 beardies, 1 bunny). They’re so kind and thorough. I can’t speak for the other doctors on staff, but everyone that we’ve seen over the years (I’ve had MANY visits) has always been truly great. I would absolutely follow Dr. Shah to a new practice if she left.

Igor Galburt

Have been a customer with our cat with them for a while. Seems to be an employee deleted our profile and now have been refused a service. Very disappointed and so unprofessional. Would not recommend this clinic for long-term services as they -do not how to keep their paperwork. Beware of these and all they told me we do not take new patients. I guess old patients become new if they can not keep their paperwork properly.

Adiz Sim

This is the worst hospital I have ever been to.

The staff is very friendly, but they are so unprofessional!!

I told them that my dog is scratching himself and there is rash on his belly. The doctor checked, said it is just allergies and gave me some medicine.

I applied it to my dog, and it didn’t help at all. So I went to another hospital, the doctor told me it is actually due to flea!! How come a vet can misdiagnose this!!!

I will never come to this place again! And also it is not cheap!!