VCA Sugar Grove Animal Hospital - Greenwood, Indiana

Danas M. (. M. A.

I can't say enough about the staff. They are professionals that truly love animals and it shows. I brought my dog in and they treated him and followed up to check on him. He needed surgery only days later when an unpredictable situation arose and again, they were fantastic. I can't thank them enough. I was overcome with stress due to a chain of events already, and severely deprived of sleep. They reassured me and my Dog returned without signs of fear! Tail wagging all the way. He decided who his Vet will be and I agree!

A D. (.

Staff was amazing to us!!! We had to put our sweet boxer (Kanye) down and we were an emotional mess. The whole staff was very caring and respectful! The sent us a very nice card for our loss and had never even met us!! This touched my heart!!! AMAZING!!

Cassie E.

I've taken both of my boys here for the passed three years!
They are easy to communicate with, and actually care about your concerns and your pets health. I have always liked them and recommended them, but our experience yesterday pushed me to write this review.

Because of COVID restrictions, we stay in the car but they come out and pick up your pet. We let them know ahead of time that he might nip at them. So they take max in, and they brought him out saying he was nipping at them. So they offered to sedate him at another time, but we didn't want to do that. So they brought the muzzle and tools they needed outside and allowed us to put the muzzle on him and even hold him still while they took his blood. Max did amazing after that, and we were able to get everything done in one visit instead of having to sedate him.

We have had bad experiences at other vets, so their very kind gestures were/are much appreciated!! It puts us at ease knowing they care about our babies just like we do!

Shawna G.

SHAMEFUL!!!!!!! Do not take your pet here, they will be super nice at first and then turn you away when your pet is in need or not even call you back. I took my cat in with an upper respiratory infection and five days later he was not improving. I called asking what else we could do and told me they “did not have time” and sent me to THEIR urgent care. I was charged $1400 for a stronger anabiotic.

When I called back and spoke to the manager, Jenn, she was cold and could care less.

This animal clinic is like a McDonald’s franchise. You will never get to see the same doctor and all they care about is making money!!!!!

rachel F.

We were misinformed on care club details, overcharged on monthly medication and when we needed to bring our dog in for a leg injury we were told they weren’t an ER to make an appt. Very careless and rude staff!!

Emily K.

A month ago, I adopted a kiddo. I had plans to make a visit to the vet but those plans were accelerated after he was boarded for a few days and developed diarrhea with extreme urgency to go. I booked my appointment with vca because they were the only ones that could get him in this soon. When the doctor I was scheduled to see called in sick, Dr Shelby stepped up and was able to have my dog seen. Rose, her assistant/tech was very kind and answered all questions. The facility was clean. The staff members were all super kind. I would recommend this place to anyone. Especially Dr Shelby and Rose. They make a pretty fantastic team.

Donna L.

They take such great care of your pets like family. Dr. Lee and staff is very caring and they ensure what is needed and nothing more.

sophie B.

I wish I would have found this place sooner because I probably would have caught the issues I'm now dealing with long before.. The vets here are so knowledgeable, brought my cat in for a cough and they ended up finding a murmur.. although I wasn’t expecting that diagnosis, I now have the things I need to make my kitty the most comfortable in her final months of life, where as before I was left clueless with no diagnosis. Can’t thank this place enough. If they refer you to a specialist please listen to their advice, they just gave me a few more months of life with my cat because I listened.