Waipahu Waikele Pet Hospital - Waipahu, Hawaii

Princess Gimeno

I usually don't write reviews, but I wanted to share my wonderful experience with Waipahu Waikele Pet Hospital. Dr. Morikami and Dara are incredible when it comes to treating my puppy. My pup absolutely adores Dara every time we visit. She is always super friendly, genuine, and knows exactly how to handle my puppy to make him feel comfortable.
Dr. Morikami is exceptionally professional, providing us with everything we need to ensure our puppy's health. Even on visits when we didn’t have an appointment with Dr. Morikami or Dara, we were always greeted and treated with kindness and care. I truly feel like the staff really cares about my pet and is always accommodating to our requests. Thank you Waipahu Waikele Pet Hospital!

Charles Jaber

What I love most about the Waipahu/Waikele Vet hospital is the compassion and dedication that the entire staff displays on a daily basis. They love animals and care for our pets, as if they were their own. Nice to be recognized by name, and even by our pet's names.
And the level of Vet care is unsurpassed anywhere. Well done.

Abby papogal

Came here to euthanize my dog today. I was supposed to euthanize her yesterday at the humane society until I found out that humane society doesn’t allow you to sit in with your dog in their last moments… not very humane. I was heartbroken as I knew how tired she was. So my boyfriend and I went crazy looking for places to euthanize our baby girl and I called this place and they were able to fit us in the next day. My only vice is the girl who answered the phone yesterday. She asked me if I spayed my dog and I told her no I didn’t and she said ‘is that why she’s sick because you didn’t spay her’. I had her for 15 years. I’m literally on the phone asking to euthanize my dog after 15. Years. Way to go front desk for making me spiral down an even deeper hole. Especially with what I went through at the humane society that day. It was a rough Sunday.

The appointment was better. They didn’t rush me and gave me all the time I needed. I appreciated that. The techs and the front desk girl I spoke to today were very nice. I have no idea who spoke to me on the phone yesterday but maybe steer away from your thoughts and keep it to yourself.

This is an edit to my review,
It’s been two weeks and the staff sent me a condolence card. My boyfriend near damn cried again. Thank you to the amazing staff that dealt with me and my boyfriends tears ?. I didn’t expect such care with the way this team handled everything. Everything can’t be perfect and I understand but this place is the closest you’ll get to that. The BEST vet place. Thank you

Kai_Drea_AJ

Do not bother going to Waikele Waipahu Pet Hospital or any of their other locations, they care only about charging the highest prices and nonsense services will be added to your bill. The people who run this hospital is shady as it comes, it’s like a cult.
I paid a fraction going to another hospital, Animal House in Ewa Beach and the staff truly cared about our fur baby; because, its a smaller staff so it felt like family how they treated us and cared for our dog.
A friend of ours took her fur baby to Waikele Waipahu Pet Hospital three years ago and her dog died the next day after taking something prescribed for a minor concern. She wanted to file a former complaint but because my daughter referred her to this place, she refrained from filing the claims but she actually didn’t know what to do that’s why. I wish we had known about this, we would have supported her at the time it happened.

Jakob Zetwick

I’ll start this by saying when I initially called to schedule an appointment I did not have a good experience with the receptionist. She made some pretty inappropriate assumptions about the care of my dog. After I spoke with her supervisor (yea, I was that guy who asked for the supervisor), I decided to proceed with my appointment. These four stars belong to the crew and Veterinarian we had our appointment with. I was presented with several options for treatment and I was allowed to express my concerns and ask many questions on how to go forward with caring for my dogs. I really appreciated the attention to our needs.

L. Aiona

On Dec 18, 2024 a tiny kitten that we’ve seen for a few weeks was hit by a car, we think. He was dragging his hind legs and one of them was bleeding and no fur. It was about 8pm and I called VCA Pearl City but they were busy with 6 other emergencies and 2 surgeries. Stacy was very nice and referred me to VERC. I called VERC and the female who answered was uncaring and simply said they wouldn’t see the kitten since not my pet and told me to call animal control or drop it at the Humane Society! No compassion at all! I called Waikele Pet Hospital and spoke to Tatum. She was so nice and caring. I told her we don’t want the kitten to suffer. Although they were busy she said just come in. When we arrived she met us and took the kitten in the back so the Vet could take a look in between treating another animal. Aside from the hind legs being paralyzed there was bleeding behind the kittens eye, bleeding from the ear and swelling on one side of its face. Tatum said we could leave the kitten there and they will put it down for us. No charge for anything! More than anything we so appreciated Tatum’s compassion and understanding. Sad but relieved that cute little kitten would not be suffering. Mahalo Tatum and the Vet on duty on the night of Dec 18! (Picture of the kitten a week or so before, so cute! ?)

E K

My spouse and I have been taking our pets here since we got them 2 years ago. Although expensive, they've only ever been helpful and kind, prioritising our dogs' wellbeing. Unfortunately, we had to put one of our babies down, but they let us do it pretty late in the evening so we could have the day with him. Since then, we've received phone calls and cards, checking in on us and seeing how our other dog is going. When we had to go back for our other dog, their doctor, Doctor Nagamine checked in with me again. They've made a donation in Pappy's name to their Pet Kokua Fund.

I'm sorry that not everyone has had a good experience here, and it's never easy saying goodbye to their loved ones. But the staff love what they do and are always excited to see our dogs.

DD

ER visit. My boy was misdiagnosed by the radiologist and veterinarian. It ended up being the issue I specifically asked about, but vet dismissed. I appreciate the staff’s friendliness, but my boy suffered, and I lost him a week later. Still paying off the outrageous bill.