Willimantic Outpatient Clinic - Willimantic, Connecticut

k Stro

Absolutely useless. A VA dr asked a dementia patient if he needed anything. He said no. Not seeing how he has declined. That he can’t stand or walk. Doesn’t know what day it is. Lost all bowel and bladder control. Not eating properly.

bohdii nirvana

You're better off catching a flight to Tijuana and being seen by a backdoor DR. (you'll probably get actual help there compared to here)

The staff are very pleasant but the doctors don't see you as a human being and have zero regard for your health or your opinion.

Steer clear of this place.

Kevin Burr

This is not a safe space for LGBTQ + veterans. The Connecticut Department of Veterans Affairs in Connecticut has too many personnel with political and religious beliefs that prevent any individual who is not straight and white from getting care. The providers are not intellectually curious and do not understand the needs of our veterans. The VA Connecticut is a dangerous place to get any kind of medical care. They allowed me to be sick for years when I had a treatable condition. The lack of motivation or action caused me permanent neurelogical injury. You are better off going to an emergency room for your medical needs. GAY IS NOT OK AT THE V.A. STAY AWAY

Mat Ski

The staff are amazing! However my primary doctor could seem to care less about treating my issues. Have severe foot pain linked to being airborne in the Army. He told me just ice my feet at night. No exam provided, no imaging provided. I also have severe shoulder pain. Said I should do Physical Therapy. Offered me two locations, neither if which are close to where I live. Would have been nice for him to have imaging done to see what the problem is. Also mentioned that I can only eat once a day and then I feel like I can’t eat again despite being hungry. He said “that’s interesting”. It seems like they just want to get you in and out as soon as possible. Also scheduled me for bloodwork in 6 months when I haven’t had it done in over a year. Not very happy with lack of care provided.

Chrissy Nagel

As a lesbian white female who served two tours in Iraq with full sleeves on my arms I can only share my personal experience. My experience so far has been well above that of any other state VA I have walked into. Also, well above most hospitals I have walked into.

In July2023 I walked in scared with a lump on my breast with no PCM. Being new to the state coming from Texas I can assure you I didn't have high hopes for this place. Within two weeks I was in UConn health getting a biopsy. I had already gone thru two different tests and had seen an oncologist in West Haven.

In November 2023 I decided to try to get them to look at my head. After numerous head traumas(combat related and at home) I have been left with word finding difficulties, light sensitivity, headaches, and what seems to be a nervous system issue on my scalp. I was again immediately set up with the tbi clinic and I'm awaiting that appt.

In December I tested positive for a rare gene mutation that left me with a realization. Without the assistance from this clinic I could of gotten cancer and never knew before it was too late. Not to be melodramatic but this clinic probably saved my life.. I told at least 10 providers in Texas about my family history and my mom's mutation repeatedly for 20 years and nothing was done. This clinic took it seriously and for that I am grateful.

To wrap things up, FIGHT FOR YOUR HEALTHCARE! If it is serious to you keep bringing it up. Give them a chance. Many chances because I know I'm not at my best 100% of the time. Give them a chance to have a bad day. If it still isn't working go to the Newington VA. We vets are a stubborn bunch who want things to be efficient all of the time. My logic brain has trouble keeping up with my temper. No one gets it right all the time. I hope you all find the care you deserve. To the team that helped me, thank you.

Michael McClure

Went there today to talk to my doctor about my medical appointment outcome and scripts and was informed that I have to make an appointment to be able to do this.I informed the receptionist that I call and no one answered the phone. The calls are sent to west haven.This is not a consistent problem.we as veterans need to make sure we act professionally when dealing with them to set by example..I was called back by someone and everything was straightened out and dealt with in a professional manner.did not give it five stars do to the behavior of the front desk receptionist..

Ashley Mcmahon

It first started with the front desk lady looking at me scared and greeting me with “well we are on a long wait you can sign in if you want”. I am in the waiting room with my sick child and I am watching 6 employees walking around talking and eating. While only one nurse is taking patiences into a room. And only taking one patience at a time with a good 20 minute wait for the next name to be called. There won’t be a next time. I will be going elsewhere.

L J Thon

Have been a patient at this facility for several years and everyone there is outstanding in their level of professionalism, caring and just generally being nice. Great place.