1/5
I took my dog in for an infection, that had a mass behind it. An appointment was made to test for cancer in 2 weeks and was given antibiotics to squash the infection in the meantime. When I came to pick her and the meds up, the vets up front were visibly and audibly confused on what meds were hers. I initially brushed it off because I understand how busy it is and we have been going here for a few years with no issues. 2 hours after her first dose of medicine, her mouth started bleeding. I took her back in the very next day. The vet said he looked inside and around her mouth and did not see any bleeding coming from her mouth, and that it was likely from picking at the infection. Didn't even charge me for the visit; I thought "how nice that they did that for us". She continued to get worse and within 5 days, I had to drive a county over to a whole other practice, which ended in me having to put my best friend to sleep. The vet at the new place told me that it was time to let her go because not only was she freebleeding, but her mouth was ulcerated, her vulva was bruised from internal bleeding, she was severely anemic with low blood platelets, and she was loaded with heartworms. All things that should have been noticed or suspected of by a professional within the first two times I went, especially with a $75 exam fee. Something should have been caught. I lost my best friend after 3 vet visits within a week. I will never recommend trusting this place with such an important family member, especially if it's dire.